Community Dentist

Community Dentist
Community Dentist 1484Gorham Street Lowell, MA 01852
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Consumer Feedback

(15 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
I appreciated that they were still concerned about my health even after I left the office. They followed up with me after my appointment and everything. They were late a few times to my appointments. I wish they had made more of an effort to be on time. I'm usually somewhat sensitive to the cold, so I was a little worried that their office would be too cold, but it was fine. I was very comfortable the entire time. Not only do they never postpone my appointment, they always try to get me in as soon as possible. I love that I can always get an appointment right away, and I never have to worry about them rescheduling it. I don't think I have ever been put on hold here for a long time and am so impressed with how quickly all of my questions are answered. There's nothing worse than having to wait on hold for a half an hour just to get someone to talk to you.
by m xxx.xxx.131.149
January 12, 2014
Would you recommend this dentist to others?
Absolutely Not
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Does this provider leave you on hold for a long time when you call?
All the time! I think I got a gray hair while I was waiting
Is this provider easy to reach in an emergency?
No. It took me several times to get through.
Did this provider ever dismiss your concerns as unimportant?
Yes, they said I was overreacting, and I knew I wasn't
by Anonymous xxx.xxx.125.44
July 18, 2013
Would you recommend this dentist to others?
No
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
Did the staff make you feel uncomfortable when you called with questions or concerns?
Absolutely! They made me feel like my questions and concerns were stupid
How would you compare this provider to others in his/her field that you have visited?
Not the worst, but certainly not the best
Did this provider seem irritated to be working with you?
Definitely, they seemed irritated to work with anyone
by Anonymous xxx.xxx.177.30
April 24, 2013
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
by Anonymous xxx.xxx.1.182
January 22, 2013
Was the waiting area spacious?
Yes, extremely spacious
Were the waiting room chairs comfortable at this dentist's office?
Yes
Does this provider always put the customer first?
Yes, they always put customers first
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Would you recommend this dentist to others?
I Already Have
by Mary xxx.xxx.204.177
November 23, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
Sure
by Maria Rekelhoff xxx.xxx.219.150
August 31, 2012
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
Sure
by Anonymous xxx.xxx.163.219
August 17, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Sure
by Anonymous xxx.xxx.204.177
June 07, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
Only if I couldn't find a better substitute
by Anonymous xxx.xxx.108.240
April 19, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.137.122
March 19, 2012
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