Ricardo Gutierrez, MD

Ricardo Gutierrez, MD
Valley Women's Health Group 3550 Main Street Suite 302 Springfield, MA 01107
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Consumer Feedback

(15 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
Value
4 star average for Value
Did the staff make you feel uncomfortable when you called with questions or concerns?
Absolutely! They made me feel like my questions and concerns were stupid
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
Was the waiting area spacious?
Yes
by Anonymous xxx.xxx.164.42
January 22, 2014
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Was this provider's office too cold?
Not at all, it was the perfect temperature
Did this OBGYN pressure you to use certain birth controls or medications?
No, not at all
Did this provider have an entertaining selection of waiting room magazines?
Absolutely! They were very entertaining!
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
by cr xxx.xxx.73.50
September 23, 2013
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Did you spend a lot of time in the waiting room at this provider's office?
Absolutely not! I was seen right away!
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
Was this provider late to your appointments?
No, they were on time
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
by Sandra xxx.xxx.255.225
February 13, 2013
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
Were you able to relax during your appointment?
Yes
Does this OBGYN use current and safe equipment?
Yes
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
by Anonymous xxx.xxx.7.205
January 18, 2013
They are completely committed to helping me as long as it takes to find the best solution. I never have to worry that they'll back out or give up if a solution isn't reached immediately. They always dress professionally here, the entire staff makes an effort to look their best and maintain a professional appearance. I was given a polite greeting when I walked in. It was nice to be acknowledged.
by Anonymous xxx.xxx.254.4
October 25, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by jgloster xxx.xxx.254.4
August 09, 2012
Does this provider maintain a professional appearance?
Somewhat, I wasn't overly impressed
Does this provider remember you by name?
Never, they can't even remember throughout my appointment
Did this provider seem irritated to be working with you?
Definitely, they seemed irritated to work with anyone
by Anonymous
February 16, 2012
Their office was one of the quietest, most peaceful places I've ever visited. I was able to relax very easily. They were by far one of the best I've ever seen in their field. It was obvious that they've been exceeding their clients' expectations for many years. I love how attentive they are here. Even when notified that they have a personal phone call, they always wait to take it later. Their full attention is always on me and it makes me feel special. I was explained every possible side effect before being prescribed medication, and was fully informed about both the positive and negative outcomes, and the risks of procedures. They were extremely informative. They seemed really knowledgeable and were able to answer all my questions in-depth. I understood all my options fully and they really took the time to make sure my questions were answered.
by Satisfied Patient
January 24, 2012
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Did you leave the office feeling satisfied with your visit?
Completely!
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Did this OBGYN pressure you to use certain birth controls or medications?
No, not at all
Was this provider's office clean?
Yes! I was amazed at how clean it was!
by Anonymous
January 03, 2012
Would you recommend this OBGYN to others?
Yes
by Anonymous
September 26, 2011
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