Shelley Kramer, MD

Shelley Kramer, MD
Charles River Medical Assoc 33 Lyman St Westborough, MA 01581
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Consumer Feedback

(7 Reviews)
Service
3.5 star average for Service
Environment
4 star average for Environment
Expertise
3.5 star average for Expertise
Staff
2.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
2 star average for Value
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
by Anonymous xxx.xxx.78.10
February 01, 2013
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.130.11
July 17, 2012
Was this provider's office clean?
It was satisfactory
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
Was this provider friendly?
I didn't feel very welcome
Did you feel safe in this provider's care?
Yes
by Anonymous
August 07, 2011
She does her effing job. A no-nonsense professional with little time wasted on the niceties that whiny old people tend to like. If you're just interested in getting the whole doctor's visit out of the wait quick and painless she's a good choice
by g
July 11, 2011
Did this provider use excessive foul language?
No
by Anonymous
May 08, 2011
They are almost always unavailable. It was difficult to get an ideal appointment time that fit my schedule. They didn't follow through with almost everything they told me I would get when I first arrived. I feel like they slighted me. Whenever I called with a question or concern, the staff made me feel stupid for calling. I avoided calling because I didn't want to feel stupid. I don't think they were very experienced or well-trained. They didn't know what they were doing at all.
by Another Unhappy Former Patient
April 27, 2011
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Would you refer this provider to a family or friend?
Yes
Was this provider's office too cold?
No, it was fine
Did this provider rush your appointment?
No
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
by Anonymous
March 10, 2011
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