John Lewis, MD

John Lewis, MD
West Roxbury Medical Group 1868 Centre St, 1832 Centre St West Roxbury, MA 02132
Add a Review

Consumer Feedback

(16 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
3.5 star average for Value
John Lewis and his secretary are the two that I go to whenever I have a medical issue. When I cant get help from my specialists I go to them. The customer service is amazing and I know all of my needs with be addressed and taken care of. I recommend this office to anyone in need of good primary care. I can not say enough about the doctor and his staff.
by West Roxbury Local xxx.xxx.13.108
July 18, 2016
With my 80+ yr old mom in some stage of dementia, our most recent visit was beyond amazing. Dr John Lewis took time asking my mom many key questions to determine her mental and physical status, pausing frequently to allow her to time to regroup. His case manager Connie is comforting yet very professional as is Jackie and Ann Marie and their secretary Denise.

I would certainly recommend this practice to anyone! You won't find a nicer physician's practice.
by Andie xxx.xxx.188.161
October 25, 2014
This office is great. Dr Lewis and his medical assistants (Jackie and Denice) are all wonderful. I absolutely feel I am receiving the best care possible with every encounter!
by Happy Patient xxx.xxx.13.108
March 24, 2014
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Was it easy to make an appointment with this provider?
Yes! It was effortless!
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
by Anonymous xxx.xxx.13.108
October 17, 2013
Was this provider willing to stay open late to accomodate your needs?
No, they close exactly on schedule despite any circumstances
Does this provider offer flexible appointment times?
Somewhat, but it's still difficult to get an appointment
Does this provider treat their staff well?
Yes, they treat their staff with respect
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Did this provider seem up-to-date with the current advancements in their field?
No, they could have used some continuing education
by Anonymous xxx.xxx.92.26
October 06, 2013
Is this provider's business conveniently located?
Yes, it is very conveniently located
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
by ajalee xxx.xxx.116.111
October 01, 2013
Was it easy to find parking at this provider's office?
Yes, it was convenient
Was it easy to find parking at this provider's office?
Yes, it was convenient
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Is this business handicap-accessible?
Absolutely, even the bathrooms are handicap-accessible
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
by Anonymous xxx.xxx.86.78
August 15, 2013
Dr Lewis is remarkable! I love him and his office staff. I always feel welcomed and important. The staff ask how I am and if there is anything they can do for me. I feel like I am their only patient!
by Liz xxx.xxx.8.17
July 13, 2013
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Would you recommend this internist to others?
I Already Have
Was it easy to make an appointment with this provider?
Yes
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
by sara xxx.xxx.8.17
October 31, 2012
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Does this provider give unbiased advice?
Yes
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Did this provider answer all of your questions?
Yes
by Anonymous
February 08, 2012
Add a Review