Bruce Smith, MD

Bruce Smith, MD
Willowdale Medical Ctr 205 Willow St, Willowdale Medical Ctre South Hamilton, MA 01982
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Consumer Feedback

(7 Reviews)
Service
4.5 star average for Service
Environment
5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
5 star average for Value
Does this provider adhere to the customer is always right policy?
Absolutely, the customer is always right here
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
They listened closely to everything I was telling them, and showed a lot of attention to detail. I've never had to worry about them forgetting something or not reading my information correctly, which I've encountered at other places. The staff was extremely warm and welcoming, and made every effort to make me feel right at home. They are so friendly and inviting. I was confident that they were using the latest treatment methods. Every time I'm put on hold here I have to wait quite a while for them to get back to the call. Although I have had to wait longer at other places, I was still pretty unimpressed with their phone etiquette. Whenever I make an appointment, I'm always confident that they're going to be ready for me at my scheduled time. At other places I've been to, it's always bothered me when they postpone my appointment, but they've never done that here.
They always go above and beyond to help me with anything I need. They never complain about anything, and I know I can always count on them. They went out of their way to make me feel special and respected, and were very sympathetic to my situation. I've never seen more kindness and empathy anywhere else. I will absolutely return. I had an amazing experience, and they were by far the best I've ever seen.
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Did this provider have reasonable prices?
Absolutely!
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Was this provider's staff friendly?
Yes, they went above and beyond
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