Merrill Liteplo, MD

Merrill Liteplo, MD
Dermatology Associates-Concord 625 Mt. Auburn Street Cambridge, MA 02138
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Consumer Feedback

(10 Reviews)
Service
4.5 star average for Service
Environment
3.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
5 star average for Recommended
Value
2 star average for Value
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.145.17
July 24, 2012
Are you going to visit this provider again?
Without a doubt!
Did you leave the office feeling satisfied with your visit?
Completely!
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
by Anonymous
December 28, 2011
Did this provider's staff seem to respect him/her?
Absolutely not. They were always complaining about him/her
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
by Anonymous
November 01, 2011
Does this provider always put the customer first?
Yes, they always put customers first
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Were the waiting room chairs comfortable at this dermatologist's office?
They were average
by Anonymous
September 29, 2011
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Does this provider ever overbook appointments here?
Sometimes, they should allow for more time in between appointments
Did this provider listen to your input and concerns?
Yes
by Anonymous
September 23, 2011
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
Does this provider treat every client equally?
Yes, they don't show favoritism
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
Was the waiting area spacious?
Yes
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
by Anonymous
July 15, 2011
Would you recommend this dermatologist to others?
I Already Have
Did you leave the office feeling satisfied with your visit?
Completely!
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Did they follow up with you after your appointment?
Yes.
by Anonymous
July 13, 2011
Was this dermatologist friendly?
Yes
Was it easy to make an appointment with this provider?
No, it took a while
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
by Anonymous
June 21, 2011
Was this provider late to your appointments?
No, they were on time
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Was this provider's office easy to locate?
Fairly Easy
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
by Anonymous
April 28, 2011
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
by Anonymous
April 10, 2011
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