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Jonathan Held, MD

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Adult & Pediatric Dermatology, PC

Ayer, MA

Adult & Pediatric Dermatology, PC

Westford, MA

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Leominster, MA

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Chelmsford, MA
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Jonathan Held, MD
Ayer Westford Dermatology
(37 Reviews)
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190 Groton Rd Ste 180 Ayer, MA 01432
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Consumer Feedback

(37 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
I am giving 5 stars to combat those negative ones and because honestly he is one of the best doctors i have known through my life.
Yes, I can see some having a hard time with his bed side manner he is an aggressive doctor and very sure of himself. Personally I love it. So if you are a bit of a pansy, maybe his ways will intimate you. Personally I find it reassuring, and he is a magician with his hands. You will end up going through some fairly nerve racking procedures so fast you won't know what hit you. No time to get anxiety or even know what happened. He is just really good. I still remember a time the hospital messed up some blood work on me, he had them on the phone faster than your head could spin ripping them a new one. His patients are his first priority and has your back.
by Mark xxx.xxx.182.199
February 03, 2016
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
Would you recommend this dermatologist to others?
I Already Have
by alias smith xxx.xxx.193.93
January 20, 2014
I will never go to this doctor again. As one of the other respondents put it so aptly, "He was a rude bully". His demeanor was haughty; he tried to humiliate me and also claimed he couldn't perform what was a simple procedure because "he didn't have the tools!"
by Never Again xxx.xxx.119.123
October 05, 2013
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Did this provider have reasonable prices?
Absolutely!
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Did this dermatologist answer all of your questions?
Every question I had was answered thoroughly
by Anonymous xxx.xxx.193.93
July 30, 2013
Was it easy to make an appointment with this provider?
Yes! It was effortless!
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
Did you leave the office feeling satisfied with your visit?
Yes
Was this dermatologist friendly?
Extremely Friendly
by Anonymous xxx.xxx.242.12
June 17, 2013
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Was this provider late to your appointments?
Not at all, I showed up early and they were ready to see me
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
by Anonymous xxx.xxx.253.108
June 03, 2013
They always make sure to return my phone call as soon as possible. They've never left me waiting. The doctor and staff really went out of their way to make me feel welcome. Their office was quiet. Dr. Held is very personable, knowledgeable, and cares about your needs. I have been a patient for many years and always encounter the same demeanor.
by Anonymous xxx.xxx.199.19
May 08, 2013
How would you compare this provider to others in his/her field that you have visited?
There is no comparison!
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
by Anonymous xxx.xxx.65.55
April 09, 2013
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
Did you leave the office feeling satisfied with your visit?
Completely!
Would you recommend this dermatologist to others?
I Already Have
Did you feel like this provider's office was understaffed?
No, they were fully staffed
by Anonymous xxx.xxx.136.88
April 02, 2013
Did you leave the office feeling satisfied with your visit?
Completely!
Would you recommend this dermatologist to others?
I Already Have
Did this provider prominently display their diplomas or business license?
Yes
Was this provider's staff friendly?
Yes
Did you experience unnecessary pain during your visit?
No
by Anonymous xxx.xxx.161.50
February 18, 2013
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Map and Directions
190 Groton Rd Ste 180, Ayer, MA 01432