D. Ed Scharfenberger Family Dentistry, PSC, Dentist, Owner

D. Ed Scharfenberger Family Dentistry, PSC, Dentist, Owner
Scharfenberger Family Dentistry, PSC 9706 Taylorsville Road Louisville, KY 40299
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Consumer Feedback

(9 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
Value
4 star average for Value
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
Was this provider's office easy to locate?
Fairly Easy
Does this provider welcome questions?
Yes, they don't mind answering my questions
Was this provider's office too cold?
No, it was fine
Did this dentist allow you to regularly rinse your mouth during your procedure?
Absolutely, I was able to rinse every few minutes
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Fairly Easy
Was it easy to make an appointment with this provider?
I waited longer than I wanted to, but it wasn't terrible
Did this provider have reasonable prices?
Yes
Did this provider seem up-to-date with the current advancements in their field?
They seemed to know enough
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Was this provider's staff friendly?
Yes
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Does this provider treat their staff well?
Yes, they treat their staff with respect
Did you experience unnecessary pain during your visit?
No
They were so kind and attentive to me. I didn't have to worry about them arguing with me, or contradicting what I had to say, which has been a problem for me at other places. One thing I noticed about their office was how absolutely fantastic it smelled. They must clean or sanitize all the time. Not only did they give me a local anesthetic to make sure I didn't feel any pain during my procedure, they paused every few minutes to make sure I was still comfortable and okay. I felt like they really cared about me. I was worried that they were going to wear an obnoxious cologne, because I've dealt with that at other places, but they didn't even wear cologne. It was fantastic to be able to breathe freely the entire time. I could tell that they took pride in their office's appearance. It was very well organized and well taken care of.
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Did you receive sample toothbrushes or toothpaste to take home?
Yes, I received sample toothbrushes and toothpaste
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
Were you able to relax during your appointment?
Yes, I was completely at ease
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Was this dentist's staff friendly?
Yes
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Have the fillings, crowns, or veneers you've received lasted?
Yes, they lasted as long as they were supposed to
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
Is this provider easy to reach in an emergency?
Yes, they answered my call right away
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
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