Mark Hendrix, MD

Mark Hendrix, MD
Rockville Eye Associates, PC 3204 Tower Oaks Blvd. 300 Rockville, MD 20852
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Consumer Feedback

(26 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4.5 star average for Value
Excellent care
by David xxx.xxx.31.176
November 22, 2016
Dr. Hendrix took great care of me. His office is busy, but he gave me all the time I needed. He answered all my questions and has a great bedside manner.
by Derek xxx.xxx.180.193
January 16, 2016
Best doctor I've seen!
by John xxx.xxx.75.8
October 25, 2015
Would you recommend this provider to others?
Yes
Was this provider friendly?
Yes
Does this provider use current and safe equipment?
Yes; the equipment is very advanced!
Was this provider's staff friendly?
Yes, they went above and beyond
Do you think this provider would be willing to pursue advice from other professionals if they run into a snag in your treatment?
Definitely
by Anonymous xxx.xxx.2.2
November 08, 2014
Excellent care!
by Diana xxx.xxx.231.64
October 06, 2014
Was this provider friendly?
Yes
Was the wait time for your appointment reasonable once you got to the office?
Somewhat
Does this provider use current and safe equipment?
Yes; the equipment is very advanced!
Were you glad that you had the appointment with your provider?
Yes
Would you recommend this ophthalmologist to others?
I Already Have
by Anonymous xxx.xxx.203.191
February 24, 2014
I will say that the eye exam itself was fine. It was as expected. I cannot say that it was any better or any worse than anywhere else that have I been. I went there because they were one of the doctors listed within the insurance provider's network. That is the last good thing I will say about the place. 3 months after I went in for a routine eye exam I was billed for an amount in excess of that which was charged and for that which I had agreed to when I originally went there. I have had to get the insurance company involved twice to which they told the insurance company it would be resolved and the insurance company even called me back to let me know that the situation was resolved; however, 2 months later they sent me another bill to which I refused to pay and this prompted a call from their financial department. Fortunately, I have an attorney on retainer and I will turn the situation over to him.
My advice is to stay away from this place and if you do choose to use them get everything in writing and make sure that they state and restate to you what procedure(s) they are doing and what they are going to charge you, and do so ahead of time before they put their lecherous hands upon you.
by Overcharged xxx.xxx.4.11
December 04, 2013
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Was this provider's office easy to locate?
Fairly Easy
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
by Anonymous xxx.xxx.80.235
November 26, 2013
Were the staff members able to answer your questions?
Yes! They were the most knowledgeable staff I've ever seen!
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's office clean?
Yes! I was amazed at how clean it was!
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
by Anonymous xxx.xxx.180.51
November 25, 2013
Was this provider's office easy to locate?
Fairly Easy
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Was this provider friendly?
Yes
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
by Anonymous xxx.xxx.9.217
September 24, 2013
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