Thomas M. Thompson, DMD

Thomas M. Thompson, DMD
Southern KY Oral Surgery Assoicates 1938 Lyda Avenue Bowling Green, KY 42104
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Consumer Feedback

(6 Reviews)
Service
5 star average for Service
Environment
5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
4.5 star average for Recommended
Value
5 star average for Value
Their staff is the most friendly, welcoming staff I've ever dealt with. They are so warm and professional, and made the whole experience exceptional. The Doctor took his time and asnwered all my questions on my first visit. My surgery went very well and Dr. Thompson even called me that night to see how I was doing. I felt very cared for.
by Happy Patient xxx.xxx.211.201
August 31, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.208.134
August 15, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Al Lindholm xxx.xxx.98.28
January 16, 2012
They never have that typical, annoying music playing here. If they do play music it is soothing and appropriate for the setting. Not only do my appointments never get canceled last minute, they take time out of their day to send me a reminder so I don't forget. They are extremely reliable. It was very easy to get an appointment. They have a very flexible schedule and get me in quickly every time. Their office was the absolute perfect temperature. It was so nice to be able to get out of the weather outside and sit in a relaxing, comfortable office. They always go above and beyond to make sure I understand every single detail about my dental procedures. I'm always able to get all my questions answered, and I'm never nervous about starting a procedure.
by TomW
November 16, 2011
They always make an extra effort to make me feel respected and attended to. They always listen to every question or concern I may have. Their primary concern is my safety and comfort, and they always take the time to address every concern of mine immediately. They always have an immediate answer for me when I call with a question. They would never try to get me to make an appointment unless I really needed one. The office was very easy to locate. I didn't have any trouble finding it at all. I'm always amazed at how considerate and concerned they are for my well-being. Their advice is always wonderful and completely unbiased.
by Sabrina Adamson
April 29, 2011
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Did your gums bleed excessively after your appointment?
Not at all! They were very gentle and careful
by Anonymous
April 02, 2011
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