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Carl Gatto, MD

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Carl Gatto, MD
Bethesda Pediatrics
(11 Reviews)
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11325 Seven Locks Rd Ste 238 Potomac, MD 20854
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Consumer Feedback

(11 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
2.5 star average for Staff
Recommended
3.5 star average for Recommended
Value
3 star average for Value
Was it easy to make an appointment with this provider?
Yes
Did the staff make you feel uncomfortable when you called with questions or concerns?
Absolutely! They made me feel like my questions and concerns were stupid
Were the restrooms well-stocked at this provider's office?
Sometimes, but most of the time they aren't
Were the staff members able to answer your questions?
Every time I asked the staff a question, they referred me to someone else
Is this provider willing to pursue advice from other providers when necessary?
Yes, they were willing to ask for advice when necessary
by Anonymous
March 02, 2012
Is this provider's business conveniently located?
Yes, it is very conveniently located
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Does this pediatrician emphasize preventative care, such as child safety and nutrition?
Absolutely! They gave me plenty of information about child safety and nutrition
by Anonymous
December 07, 2011
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Did this pediatrician allow you to be with your child at all times?
Absolutely. They make sure I am always able to be with my child at all times
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
by Anonymous
August 28, 2011
Does this provider always put the customer first?
Yes, they always put customers first
Did you feel safe in this provider's care?
Yes
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Did this pediatrician's waiting room have separate areas for "sick" and "well" children?
There were signs, but they weren't very noticeable
by Anonymous
August 09, 2011
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
Did this pediatrician have toys, magazines or TV's in the waiting room?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Does the pediatrician interact with both you and your child during appointments?
Yes, they interacted with both of us
by Anonymous
June 27, 2011
Does this provider remember you by name?
Sometimes, but not always
Did this provider seem up-to-date with the current advancements in their field?
Yes
Did this provider have an entertaining selection of waiting room magazines?
Yes
by Anonymous
June 25, 2011
Did this pediatrician have toys, magazines or TV's in the waiting room?
Yes
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Not really. I had to schedule an appointment for most of my questions.
Were the staff members able to answer your questions?
They were rarely able to answer any of my questions
by Anonymous
June 18, 2011
I didn't wait long at all. My appointment started on time, and the wait was much shorter than other offices I have been to. I've been places before where they were argumentative and angry, so I was nervous that I would encounter that here as well. Instead, they were very calm and understanding the entire time. I could tell they really care about everyone who visits them. Their office was nice and quiet. I was worried it would be overly loud but it was fine. Their office was well organized and clean. I could tell they took a lot of time making sure it was presentable.
by Gus
June 06, 2011
Are you going to visit this provider again?
Only if I couldn't find a better substitute
Did you feel safe in this provider's care?
Yes
Would you recommend this provider to others?
No
Did the pediatrician ever make you feel uncomfortable or stupid for asking for additional details?
Somewhat, they could've been more understanding
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
by Anonymous
May 31, 2011
Is this provider easy to reach in an emergency?
Yes, they answered my call right away
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Does this provider always put the customer first?
Yes, they always put customers first
by Anonymous
April 12, 2011
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Map and Directions
11325 Seven Locks Rd Ste 238, Potomac, MD 20854