David Austein, MD

David Austein, MD
Albert & Austein 18111 Prince Philip Dr Ste 311 Olney, MD 20832
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Consumer Feedback

(26 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
3.5 star average for Value
Would you recommend this pediatrician to others?
Yes
Was this provider's office too cold?
Not at all, it was the perfect temperature
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Did this provider prominently display their diplomas or business license?
Definitely! I saw it as soon as I walked in!
by Anonymous
February 10, 2012
Did this provider ever dismiss your concerns as unimportant?
Yes, they said I was overreacting, and I knew I wasn't
Did this pediatrician have bright, child-friendly examining rooms?
Not really, they should have made more of an effort
Does this provider have a good professional reputation within your community?
Not really, it could be better
by Anonymous
January 19, 2012
Did you feel safe in this provider's care?
Yes
Does this provider offer flexible appointment times?
No, they are almost always unavailable
Does this provider maintain a professional appearance?
No, he/she did not appear to care very much
by Anonymous
December 08, 2011
Was this provider willing to stay open late to accomodate your needs?
Yes, they've stayed open late when I've needed help
Did this pediatrician have good bedside manner and were they well-liked by your child?
Yes, and my child likes them
Does this provider give unbiased advice?
Yes
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
by Anonymous
August 31, 2011
Do other parents within your community respect this pediatrician?
Yes, they are respected
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Is this pediatrician patient with first-time mothers?
Yes, they are patient with first-time mothers
by Anonymous
August 11, 2011
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Were the staff members able to answer your questions?
Yes! They were the most knowledgeable staff I've ever seen!
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
by Anonymous
August 10, 2011
Would you recommend this pediatrician to others?
I Already Have
by Anonymous
August 09, 2011
I appreciate how supportive they are. They never ridiculed or dismissed my opinions on parenting issues, and were always so considerate. I love that they never over-treat my child, and only do procedures that are needed. They have a great staff and are very friendly. Putting their customers first is definitely a priority here and it shows. Scheduling appointments is alway easy.
by jodie s.
July 19, 2011
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
Are you going to visit this provider again?
Sure
Were you able to relax during your appointment?
Yes
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Was it easy to make an appointment with this provider?
Yes
by Anonymous
June 14, 2011
Was this provider late to your appointments?
No, they were on time
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Did this pediatrician have good bedside manner and were they well-liked by your child?
Yes, and my child likes them
Do you feel that you could have received better service somewhere else?
No, I don't think so
by Anonymous
May 31, 2011
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