Joseph Genovese Jr, MD

Joseph Genovese Jr, MD
Capital Digestive Care 10801 Lockwood Dr Ste 200 Silver Spring, MD 20901
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Consumer Feedback

(20 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
3 star average for Value
Quack doctor he acted like he was afraid of me, and I am a woman and he never discussed with my problem -like he said he would.
His staff in the front was singing to the music, and his medical assistant came in the patience room and never put down the backet on the end of the bed so I could get off she left me 3 tissues and ran out the room.
Dr Genovese gave so fake referral to see another doctor.
I went to see him for digestive stomach problems.
by Community care xxx.xxx.190.166
February 08, 2015
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
Did this provider answer all of your questions?
Yes
Are you going to visit this provider again?
Without a doubt!
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
by Anonymous xxx.xxx.6.242
October 30, 2013
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Does this provider treat their staff well?
Yes, they treat their staff with respect
Were you able to relax during your appointment?
Yes, I was completely at ease
by Jeff xxx.xxx.0.169
October 28, 2013
Did this provider listen to your input and concerns?
Yes
Is this business handicap-accessible?
Yes, it was handicap-accessible
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Did this provider have reasonable prices?
Yes
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
by Miket xxx.xxx.163.235
July 17, 2013
Did this provider leave you unattended for an extended period of time?
I was left alone for a while, but it wasn't too long
Does this provider treat their staff well?
Yes, they treat their staff with respect
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Did you leave the office feeling satisfied with your visit?
Yes
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
by Anonymous xxx.xxx.140.109
May 03, 2013
Were the staff members able to answer your questions?
Yes! They were the most knowledgeable staff I've ever seen!
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
by Anonymous xxx.xxx.239.219
April 11, 2013
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Would you recommend this gastroenterologist to others?
Yes
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
Was this gastroenterologist friendly?
Yes
by Anonymous xxx.xxx.93.211
February 28, 2013
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
Were the waiting room chairs comfortable at this gastroenterologist's office?
Yes
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
by Anonymous xxx.xxx.90.221
November 26, 2012
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Does this provider have helpful information available online?
Yes
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
by Anonymous xxx.xxx.71.238
November 02, 2012
Was it easy to find parking at this provider's office?
Yes, it was convenient
Does this provider remember you by name?
Sometimes, but not always
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Did this provider seem up-to-date with the current advancements in their field?
They seemed to know enough
Do you feel that you could have received better service somewhere else?
No, I don't think so
by Anonymous xxx.xxx.15.142
October 22, 2012
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