Aspen Dental Group

Aspen Dental Group
Aspen Dental Group 114 Executive Drive Suite B Lafayette, IN 47905
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Consumer Feedback

(18 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
5 star average for Staff
Recommended
4.5 star average for Recommended
Value
5 star average for Value
Was the Dental Care provider able to take and develop x-rays in their office?
Yes
Will this Dental Care provider try to get you an appointment ASAP if you have an emergency?
Absolutely
Was the chair you sat in during your dental procedure comfortable?
Definitely!
Did you feel that your waiting time was acceptable?
Absolutely
Does this provider listen to your concerns and respond respectfully?
Yes
by Anonymous xxx.xxx.187.130
May 29, 2014
The chair that I sat in during my dental procedure was comfortable. . I thought the staff was amazing; they were so friendly and helpful, and made sure I felt welcome there. I like to keep records of everything I spend, so I was planning on asking them for an invoice for my procedure, but they gave me one before I even had to ask. I was impressed with their professionalism. I can't think of anything I would have changed about the way the appointment went. This provider is a pleasure to work with! The time and money spent was worth it.
by A Beuoy xxx.xxx.206.68
March 10, 2014
Has this provider ever cancelled your appointment on you last minute?
They try not to, but sometimes it happens.
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Did this dentist provide helpful oral health techniques you could practice at home?
Yes
Was this dentist friendly?
Friendly Enough
Does this provider give unbiased advice?
Yes
by Anonymous xxx.xxx.171.254
January 28, 2014
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
Was this provider's office clean?
Yes everything was neat and sterile
by Anonymous xxx.xxx.33.160
January 15, 2014
I'm terrified of the dentist! Had a horrible experience as a child that got me for life. I had a terrible toothache that forced me to aspen dental. Let me just say that the dentist Heath is AMAZING. He made me feel very relaxed and didn't make me feel uncomfortable at all. I did have some teeth extracted and through the whole procedure he kept asking if I was alright and how I was doing. He's the best
by Julie xxx.xxx.90.144
November 13, 2013
I have been going to Aspen Dental for almost a year. Every single time, the receptionists were kind. The dentists were nice and I had a fabulous time. That was until my most recent visit. Aspen Dental dropped my insurance back in 8/12. I had appointments for myself, my husband, and my son in 12/12. I went in three separate times and was not notified until AFTER all three appointments that they dropped my insurance. I called them and they said they "tried" to notify everyone who had my insurance but since my appointments were too far out, they did not catch my family. There was no sign hanging in the office that indicated that they dropped my insurance. They then told me that they could give me a 5% discount if I paid my bill in full. 5%? That's all really, for something that they should have informed me? Not only that, but in 12/12, my son had a minor procedure that I KNEW would not be covered by insurance. So obviously they had to look up that information for him. And my own appointment was AFTER his procedure. And I already paid a $500 for that procedure, which I willingly paid out of pocket. Now I owe a $600 bill for three routine dental cleanings. Had I have known this, I would NOT have gone and received teeth cleanings. Ridiculous. They could have at least told me after the first appointment. No, really. I went not ONCE not TWICE but THREE TIMES! This is ridiculous and I DO NOT recommend.
by Nim xxx.xxx.0.112
January 28, 2013
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Was the dental equipment clean?
Absolutely! It looked brand new
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Did this provider have reasonable prices?
Absolutely!
Did this provider answer all of your questions?
Every question I had was answered thoroughly
by Tina Turley xxx.xxx.75.226
November 04, 2012
Great Dentist, from the receptionists to the Dentist. Always helpful. My past dentist was always selling me somehting and I felt like they were after my money, rather than dealing with my teeth. Aspen dental is wonderful. I can make an appointment and get in soon, they never cancel and are ususally on time. I don't have kids, but they seem very accomodating to the little ones when I am in.
by devinedale xxx.xxx.105.185
October 24, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by Susan xxx.xxx.105.47
September 17, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.73.253
June 18, 2012
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