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Erwin Seywerd, MD

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Augusta, ME

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Erwin Seywerd, MD
Kennebec Otolaryngology
(9 Reviews)
> Get Phone Number & Directions
79 Arsenal St Augusta, ME 04330
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Consumer Feedback

(9 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
3 star average for Staff
Recommended
3.5 star average for Recommended
Value
4 star average for Value
Did this provider have an entertaining selection of waiting room magazines?
Absolutely! They were very entertaining!
Did a staff member acknowledge or greet you when you entered?
Briefly, but they didn't make an effort to help me
Would you refer this provider to a family or friend?
Maybe, I'm not sure if I loved them that much.
Does this provider give unbiased advice?
Yes
by Anonymous xxx.xxx.163.125
November 14, 2013
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Is this provider willing to pursue advice from other providers when necessary?
Yes, they were willing to ask for advice when necessary
Would you recommend this ENT otolaryngologist to others?
I Already Have
by Anonymous xxx.xxx.163.114
October 31, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
If I need to, I'll return
by Anonymous xxx.xxx.163.125
May 16, 2012
Did this provider answer all of your questions?
No, I left confused and frustrated
Was this provider's staff friendly?
Not Really
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
Only if I couldn't find a better substitute
by Anonymous xxx.xxx.135.245
May 10, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.52.145
April 23, 2012
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Were you able to relax during your appointment?
Yes, I was completely at ease
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
by Anonymous
January 23, 2012
Dr. Seywerd has been great in trying to diagnose my issues--spends lots of time considering and going over my options with me. He is a real gem and very knowledgeable about his field of medicine. The waiting area and exam rooms leave a lot to be desired. I wonder if they are HIPPA compliant as it's easy to hear the receptionist on the phone as well as people in the adjacent exam room--doors left open, etc. makes it not a very private setting. Waiting area is loud and not very clean. Office staff is just not that friendly.
by Fan of Dr. Seywerd
January 18, 2012
Dr.Seyward is a very nice, extremely smart doctor. I just cant believe how rude his staff is!! He needs to get rid of them or have them take a class on how to deal with customers,awful!
by patsgirl
September 12, 2011
Dr. Seywerd himself is wonderful. His office staff are horrible--they always act like you are a bother to them and do as little as possible for you. I have actually not gone back to see Dr. Seywerd because I didn't want to deal with the terrible attitudes of the office staff!
by dissatisfied
May 03, 2011
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Map and Directions
79 Arsenal St, Augusta, ME 04330