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Brookschool Dental Care

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Brookschool Dental Care

Fishers, IN

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Brookschool Dental Care
Brookschool Dental Care
(5 Reviews)
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11681 Brooks School Road Fishers, IN 46037
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Consumer Feedback

(5 Reviews)
Service
4.5 star average for Service
Environment
3.5 star average for Environment
Expertise
3.5 star average for Expertise
Staff
1 star average for Staff
Recommended
2 star average for Recommended
They gave about the same level of care as others I have been to for the same problem. I didn't have to wait at all after I arrived for my appointment. They were running right on time, which is a really big deal for me. They need to treat their staff with more respect. They weren't overly rude but they could have been a lot nicer. All the equipment at this office seems fairly current and safe. It's definitely not top-of-the-line though. I definitely think that I could have gotten much better service somewhere else. I was amazed at how poorly they(dentist) treated me. The 'Doctor' is arrogant, bullying, and disregarding of patient wishes. If you don't buy into his 'accepted treatment' regime of unnecessary X-rays, fluoride, et al revenue streams he'd rather bully you into leaving than abide by your wishes. I shall not return.
by Dheady xxx.xxx.44.58
October 05, 2013
Dr. Schroeder and his desk staff seem to be on a power trip, mandating patient-unfriendly policies and enforcing them in a needlessly condescending manner. First, prior to an appointment I had already confirmed, I received two voice mails from the office staff saying "we must hear back from you." When I returned the call I was told it was to ensure they would set aside time for my appointment. Apparently that wasn't done when I made the appointment just a few weeks prior. When I arrived with the completed new patient forms from the web site, I was told there was one additional form. It turns out they make patients SIGN A CONTRACT before treatment saying we MUST return their pre-appointment phone calls or they have the right to cancel the appointment! I was mostly amused by this, especially after hearing the same word-for-word explanation parroted to me by two different employees. Clearly they get asked this question a lot and have a coordinated strategy for explaining their interesting approach to appointment scheduling. Based on the above first impression I decided I would give them a small trial run by having just the cleaning I had scheduled, and declined the x-rays I was offered. At that time Dr. Schroeder was brought in to robotically tell me that I must have x-rays, and was more interested in having me walk out of the office than to respect my wishes for treatment that day. If you are considering a new dentist, please do yourself a favor and keep looking. There are a lot of friendly and well-reviewed dentist offices in the Fishers area.
by Adam A xxx.xxx.204.12
January 14, 2012
Did this provider listen to your input and concerns?
Yes
Did you have to wait long after you arrived for your appointment?
No, they were ready for me right after I arrived.
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
by Anonymous
May 18, 2011
Being a single parent, finances can be tight-especially when it comes to paying for dental care. With this in mind, they have offered payment arrangements on a couple of occasions to ensure I receive the dental care that I need. This is something I have never experienced from a dental office. And, they never sacrifice quality. I am given the most professional and courteous service always.
by Nat75Spi
October 07, 2010
I was a first time patient today with Dr. Schroeder, recommended by my grandmother. My experience was surprisingly pleasant considering I was getting my teeth cleaned for the first time in two years. The staff was friendly and helpful and Dr. Schrodeder answered all of my questions and was very helpful in my treatment plan for the future. He spent a great deal of time with me making me feel that he really cared for my well being (and my teeth).
by maliafoytich
October 05, 2010
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Map and Directions
11681 Brooks School Road, Fishers, IN 46037