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Capitol Community Health Center Dental Clinic

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Capitol Community Health Center Dental Clinic
Capitol Community Health Center Dental Clinic
(45 Reviews)
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2239 E Cook Street Springfield, IL 62703
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Consumer Feedback

(45 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
3.5 star average for Staff
Recommended
3.5 star average for Recommended
Value
5 star average for Value
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Was it easy to make an appointment with this provider?
Yes
by Anonymous
August 25, 2011
Did this dentist pressure you to get any unnessary dental procedures?
Somewhat, it was kind of uncomfortable
Does this provider treat every client equally?
Yes, they don't show favoritism
Were the restrooms well-stocked at this provider's office?
Sometimes, but most of the time they aren't
Did your mouth feel clean after your appointment?
Not really, it wasn't as clean as I hoped it would be
Did you experience excessive oral pain after you left your appointment?
Yes, it took a long time for me to recover
by Anonymous
July 18, 2011
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Was this provider's office too loud?
Kind of, it wasn't unbearable but it was definitely loud
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Does this provider ever overbook appointments here?
Sometimes, they should allow for more time in between appointments
by Anonymous
June 01, 2011
They were so nice and professional and even called me to remind me about my upcoming appointment. It is so refreshing to see a provider that you can tell truly cares about their appearance. They strive to maintain a professional appearance and look their best at all times. I love that they never cancel their appointments last minute here. I can always count on them to be there for me.
by devolia
May 31, 2011
Do this dentist have a good professional reputation among other dentists?
Yes, they are recommended by other dentists
Did this dentist thoroughly examine your teeth?
Yes, they examined my teeth thoroughly
Did this provider listen to your input and concerns?
Yes
by Anonymous
April 15, 2011
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Does this provider always put the customer first?
Yes, they always put customers first
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
Was the waiting area spacious?
Yes
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
by Anonymous
April 11, 2011
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
by Anonymous
April 04, 2011
Did this dentist offer you anesthetic when appropriate?
Yes, they offered me anesthetic when appropriate
by Anonymous
April 03, 2011
Does this provider welcome questions?
Yes, they don't mind answering my questions
Were the waiting room chairs comfortable at this provider's office?
They were average
Does this provider always take that extra step to make you feel special?
Never, I've been going here forever and they can't even remember my name
Is this business handicap-accessible?
Yes, it was handicap-accessible
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
by Anonymous
March 25, 2011
Was this provider's office too cold?
No, it was fine
by Anonymous
March 17, 2011
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Map and Directions
2239 E Cook Street, Springfield, IL 62703