Capitol Community Health Center Dental Clinic

Capitol Community Health Center Dental Clinic
Capitol Community Health Center Dental Clinic 2239 E Cook Street Springfield, IL 62703
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Consumer Feedback

(45 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
3.5 star average for Staff
Recommended
3.5 star average for Recommended
Value
5 star average for Value
I am very happy with Capitol Community Health Center's Dental. I had a lot of work that needed done along with a fear of dentists from past bad experiences elsewhere. My fear is gone due to the care and gentle treatment I receive there and I now go weekly getting my teeth fixed one at a time. They have many dentists unlike previously when the older negative reviews were made. Once you start with one dentist, you get to stay with that dentist amd I really like the personal experience. The only negative I see is that it takes a while to get in to start being a patient. However, once you get your xrays and cleaning you can schedule more than one appointment at a time. Just wait out that beginning time and it will be worth it. I recently heard a little boy say to his mom, "Yay, I get to come back soon!". That is the first time I have ever heard a child say anything like that at a dentist's office. That says it all! I strongly suggest you give them a try. They charge income based fees unless you have insurance but they are very fair prices that you can't find anywhere else for the quality work and care you get.
by Molly Shaw xxx.xxx.221.177
March 03, 2023
very bad care!! do not go
by jeff xxx.xxx.2.84
May 06, 2015
Was the Dental Care provider able to take and develop x-rays in their office?
Yes
How would you compare this provider to others in his/her field that you have visited?
Similar
Does this provider maintain a professional appearance?
Somewhat
Did this provider's staff seem to respect him/her?
Somewhat
Did your mouth feel clean after your appointment?
Yes
by Nichole McNeese xxx.xxx.152.73
May 30, 2014
Was this dentist's staff friendly?
Yes
Did you feel that your visit with the provider was time well spent?
Mostly yes
Did the staff call you to remind you about your upcoming appointment?
No, but I didn't need a reminder
Did this dentist explain your dental procedure to you?
Yes
Were you able to watch TV during your dental procedure?
No, but I was able to read a magazine
by Anonymous xxx.xxx.63.108
March 09, 2014
Did this provider have reasonable prices?
Yes
Did this dentist give you your invoice promptly?
Not really, it took a long time
Is this provider easy to reach in an emergency?
No. It took me several times to get through.
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
Would you refer this provider to a family or friend?
No, I wasn't impressed
by Anonymous xxx.xxx.156.241
October 29, 2013
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Was this provider's office too cold?
No, it was fine
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Did this dentist give you your invoice promptly?
Absolutely! They gave me my invoice before I had even asked for one
Does this provider remember you by name?
Sometimes, but not always
by Anonymous xxx.xxx.179.232
August 13, 2013
Did this dentist pressure you to get any unnessary dental procedures?
Not at all! They always have my best interest in mind
Does this provider welcome questions?
Yes, they don't mind answering my questions
Did this provider seem irritated to be working with you?
No, they were polite
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
by Anonymous xxx.xxx.209.211
January 08, 2013
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
by Anonymous xxx.xxx.173.92
December 10, 2012
Did this provider answer all of your questions?
Some were answered
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
by Anonymous xxx.xxx.88.160
August 01, 2012
Did this provider answer all of your questions?
Yes
by Anonymous xxx.xxx.179.232
July 25, 2012
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