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Hansen & Hansen DDS Limited

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Hansen & Hansen DDS Limited
Hansen & Hansen DDS Limited
(15 Reviews)
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318 College Avenue Rockford, IL 61104
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Consumer Feedback

(15 Reviews)
Service
3 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
3.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
1 star average for Value
I wasn't too impressed with the staff. I called to make a appointment and they said it would be $40.00 extra for missing the last appointment. The problem with that is, they WOULD NOT pick up the phone when I had tried to call numerous times to let them know I couldn't make it! So they're trying to charge me $40 for their shortcomings. NO THANKS...



by NotThrilled xxx.xxx.61.227
February 24, 2014
Does this provider give unbiased advice?
Definitely not! It was obvious they just wanted to make money!
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
Did you experience unnecessary pain during your visit?
Yes, I was in agony!
Was this provider's staff friendly?
No, they were rude
Did you notice a foul odor when you arrived at this provider's office?
Definitely, it was nauseating
by Collin sorg xxx.xxx.210.14
February 10, 2014
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Is this business in a safe neighborhood?
Kind of, I didn't feel completely safe
by Anonymous xxx.xxx.58.204
December 02, 2013
Was this dentist friendly?
Yes
Did your gums bleed excessively after your appointment?
Not at all! They were very gentle and careful
Did this provider prominently display their diplomas or business license?
Yes
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Did this dentist allow you to regularly rinse your mouth during your procedure?
Yes, I was able to rinse
by Anonymous xxx.xxx.67.42
May 28, 2013
Did this dentist give you your invoice promptly?
Yes, they gave me one when I asked
Was this provider's office clean?
It was satisfactory
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
Were you able to relax during your appointment?
Yes
by Anonymous xxx.xxx.221.210
December 03, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Joel xxx.xxx.38.141
April 27, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.125.15
April 06, 2012
Was this provider's office too cold?
No, it was fine
Was this provider's office clean?
Yes everything was neat and sterile
Does this dentist use current and safe equipment?
Yes
by Anonymous
December 30, 2011
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Did your gums bleed excessively after your appointment?
Not at all! They were very gentle and careful
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
by Anonymous
August 22, 2011
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
by Anonymous
August 05, 2011
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Map and Directions
318 College Avenue, Rockford, IL 61104