Macaluso Orthodontics

Macaluso Orthodontics
Macaluso Orthodontics 120 Oakbrook Centre Suite 608 Oak Brook, IL 60523
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Consumer Feedback

(17 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
4 star average for Value
Great orthodontist!! Loved my results!!
by J.Braun xxx.xxx.230.50
May 17, 2016
Horrible office hours. The location they closed was convenient, but currently the locations are too far. Hours are extremely difficult for working parents. Communication is terrible. Old school treatment. Headgear! Really???! Whole process is waaayyy too long
by Anonymous xxx.xxx.237.109
September 25, 2015
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Did you leave the office feeling satisfied with your visit?
Completely!
Did this orthodontist have testimonials and/or before-and-after pictures from previous patients?
Yes, they made a point to show me
Were the staff members able to answer your questions?
Yes! They were the most knowledgeable staff I've ever seen!
by Anonymous xxx.xxx.250.55
October 31, 2013
Would you recommend this orthodontist to others?
Absolutely Not
Does this provider welcome questions?
Not at all. They ignored my questions
How would you compare this provider to others in his/her field that you have visited?
The worst I have seen
by Anonymous xxx.xxx.238.250
August 09, 2013
Does this orthodontist use current and safe equipment?
Yes
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Did you feel that this orthodontist had a kid-friendly office?
Yes
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
Was it easy to make an appointment with this provider?
I waited longer than I wanted to, but it wasn't terrible
by Anonymous xxx.xxx.150.3
May 07, 2013
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
Was it clear that this provider takes pride in the appearance of his/her office?
Definitely! It was one of the best looking offices I've ever seen!
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
by Miriam Lopez xxx.xxx.6.110
March 21, 2013
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
Did this provider prominently display their diplomas or business license?
Definitely! I saw it as soon as I walked in!
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
by Anonymous xxx.xxx.16.238
December 13, 2012
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Did this provider rush your appointment?
No
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Did this provider ever postpone your appointment?
Sometimes, a little too often
by Anonymous xxx.xxx.175.157
November 26, 2012
Did you feel safe in this provider's care?
Yes
Did this provider have an entertaining selection of waiting room magazines?
Yes
Was the waiting area spacious?
Yes
Was this provider's staff friendly?
Yes
Did you experience unnecessary pain during your visit?
Not one bit! I felt much better when I left!
by marco xxx.xxx.12.105
November 19, 2012
Was it easy to find parking at this provider's office?
Not really, but I found a spot
Did this provider show attention to detail?
Kind of, but not very much
Did this provider pressure you to purchase any unnecessary products during your visit?
Somewhat
Was this provider's office too loud?
No, it wasn't too loud
Does this provider welcome questions?
Yes, they don't mind answering my questions
by Anonymous xxx.xxx.21.24
October 12, 2012
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