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Farrell Dental

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Farrell Dental
Farrell Dental
(6 Reviews)
> Get Phone Number & Directions
16533 West 159th Street Lockport, IL 60441
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Consumer Feedback

(6 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
2.5 star average for Staff
Recommended
3 star average for Recommended
Value
5 star average for Value
While getting a filling in one tooth.. Dr Thompson was digging into another ,of which I had no problem with . I guess he thought I couldn't feel the pressure when the roots of my tooth were cracking. I went back two times ... xrays were taken of the same tooth both times . He tried to send me to a specialist .... refused to fix the damage he caused.
by Roger xxx.xxx.186.20
September 04, 2014
Did this provider answer all of your questions?
None of my questions were answered
by Anonymous xxx.xxx.44.93
July 25, 2012
Holy Staff! Their staff was not friendly at all, I didn't feel welcome there. I had a change of insurances and when I presented the new card the two girls gave me an attitude and asked me why didn't I tell them at the time I booked the appt. Then they both proceeded to let me know how hard it was to look up the eob and she kept sighing as if I was putting her out to do her job. I told her since it was apparently such a hassle to look up the insurance that could she please get my child out of the exam room and we would rebook when it was more convienient for her. No apologies or anything. We have been going there for years and Dr. Thompson is great. The new staff...not so much. The reception area is looking very haggard and there were a couple of dead crickets by the chairs. Apparently the staff is just so overwhelmed that they just can't keep up. I was just so disappointed in the girls at the front that I am scared to go back. If you are making an appt. for the first time please make sure you have ALL your info to give them so you will not have the same encounter.
by Jen xxx.xxx.113.84
July 17, 2012
They answered most of my questions but I could have used more information. Their staff is very friendly and professional. I felt like my needs were mostly met, but they didn't make any extra effort. The office was very easy to locate. I didn't have any trouble finding it at all. They are very good at calling to confirm your appointment but if you have questions after they take days to answer and you most likely will have to call back twice more to get your answer.
by Bill xxx.xxx.72.116
March 21, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.212.53
February 20, 2012
They're always able to answer simple questions over the phone. They only make me schedule appointments if necessary. They gave me advice about what I could do at home to prevent tooth decay, and it's really helped. They are very knowledgeable. They always explain every aspect of my dental procedures to me. I never have to worry. It was easy to get the appointment time that worked for my schedule. I loved how gentle and careful they were while they were flossing my teeth. My gums didn't bleed at all.
by tguzman
July 25, 2011
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Map and Directions
16533 West 159th Street, Lockport, IL 60441