Algonquin Dental Associates

Algonquin Dental Associates
Algonquin Dental Associates 1700 East Algonquin Road Algonquin, IL 60102
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Consumer Feedback

(32 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
5 star average for Recommended
Value
3 star average for Value
We got a letter saying that they will no longer be our provider of professional dental services with no explanation why. Dental hygienists work really roughly. My gum got sore afterward.
by chuthathip w xxx.xxx.115.41
April 27, 2015
Office staff very unprofessional and Lazy. Dental hygienists work extremely quickly and are very rude. went to another dentist and was asked when was the last time anyone cleaned teeth. It was less than 6 months. New hygienists said it appeared it was never done. Misc, bills often appear months later with no explanation. Dentist is very good, but rest of office needs to go!
by Anonymous xxx.xxx.117.56
February 13, 2015
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Was this provider's office clean?
Yes everything was neat and sterile
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Was this provider's office too cold?
No, it was fine
by Anonymous xxx.xxx.0.1
December 02, 2013
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Is this provider willing to pursue advice from other providers when necessary?
Yes, they were willing to ask for advice when necessary
Did this dentist explain your dental procedure to you?
Yes. They made sure I understood every single detail
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
by Anonymous xxx.xxx.18.109
October 04, 2013
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Was this provider late to your appointments?
No, they were on time
Do you trust this dentist to only recommend dental procedures you need?
Yes, I trust them
Does this provider treat every client equally?
Yes, they don't show favoritism
by Anonymous xxx.xxx.189.157
July 05, 2013
Was there annoying music playing while you waited or during your visit?
Yes, it was annoying
Were you able to relax during your appointment?
Yes
Did this dentist give you your invoice promptly?
Absolutely! They gave me my invoice before I had even asked for one
Does this provider promptly return your phone calls?
Yes
Do you trust this dentist to only recommend dental procedures you need?
Yes, I trust them
by Anonymous xxx.xxx.25.210
May 23, 2013
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Does this provider have helpful information available online?
Yes, but very little
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
by Anonymous xxx.xxx.115.140
May 22, 2013
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Does this provider welcome questions?
Not really. I felt like an annoyance when I asked a question
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Is this provider willing to pursue advice from other providers when necessary?
Yes, they were willing to ask for advice when necessary
Was there annoying music playing while you waited or during your visit?
Yes, but it didn't bother me much
by Anonymous xxx.xxx.30.99
March 30, 2013
Does this provider remember you and your circumstances at every appointment?
Yes
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
by Anonymous xxx.xxx.185.128
February 21, 2013
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
Did this dentist answer all of your questions?
Every question I had was answered thoroughly
Did you leave the office feeling satisfied with your visit?
Yes
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
by Anonymous xxx.xxx.68.4
January 30, 2013
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