Samir Cook, MD

Samir Cook, MD
Cumberland Gastroenterology 118B Tradepark Dr, Cumberland Gastroenterolog Somerset, KY 42503
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Consumer Feedback

(24 Reviews)
Service
5 star average for Service
Environment
5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4.5 star average for Value
Does not listen to what you have to say or does not answer your questions.
by DJ xxx.xxx.67.184
April 12, 2016
Was this doctor friendly?
Extremely Friendly
Would you recommend this doctor to others?
Yes
Was this doctor's staff friendly?
Yes, they went above and beyond
Did this doctor answer all of your questions?
Yes
Did this provider show attention to detail?
Absolutely
by Anonymous xxx.xxx.170.108
September 04, 2014
Did this doctor answer all of your questions?
Every question I had was answered thoroughly
Did you leave the office feeling satisfied with your visit?
Completely!
Was this doctor's staff friendly?
Yes, they went above and beyond
Were the waiting room chairs comfortable at this doctor's office?
Extremely comfortable; I could have fallen asleep
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
by Anonymous xxx.xxx.200.20
April 25, 2014
Did you leave the office feeling satisfied with your visit?
Completely!
Was this doctor's staff friendly?
Yes, they went above and beyond
Did this doctor answer all of your questions?
Every question I had was answered thoroughly
Was this doctor friendly?
Extremely Friendly
Was this provider's staff friendly?
Yes
by t burke xxx.xxx.242.185
March 31, 2014
I really admire them for being more than willing to ask for help from other professionals in the field when they don't have an answer to my question. They aren't even slightly arrogant, and I'm confident they always have my best interest at heart. Not only do my appointments never get canceled last minute, they take time out of their day to send me a reminder so I don't forget. They are extremely reliable. They've never used foul language, which has bothered me at some of the other places I've been too. They always make an extra effort to be polite and courteous. During my appointment, they thoroughly went over all of my questions, and I definitely felt a lot more knowledgeable afterwards. One of the first things I noticed about this business was how many different areas of the building were handicap-accessible. I have been to other places where I couldn't tell how someone in a wheelchair could even enter, but they really spent a lot of time to accommodate people with all different needs.
by GRANNY xxx.xxx.71.49
January 09, 2014
Would you refer this provider to a family or friend?
Yes
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Did this provider listen to your input and concerns?
Yes
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
by terrie satterfield xxx.xxx.185.5
July 09, 2013
Was this gastroenterologist friendly?
Extremely Friendly
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
Does this gastroenterologist use current and safe equipment?
Yes
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
by Anonymous xxx.xxx.104.173
May 01, 2013
Did you spend a lot of time in the waiting room at this provider's office?
Absolutely not! I was seen right away!
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
by Bill Briggs xxx.xxx.250.68
March 26, 2013
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
by Anonymous xxx.xxx.191.223
January 16, 2013
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.188.192
July 27, 2012
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