HIPP Michael S Dr Orthodontist

HIPP Michael S Dr Orthodontist
HIPP Michael S Dr Orthodontist 4231 University Avenue Des Moines, IA 50311
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Consumer Feedback

(11 Reviews)
Service
5 star average for Service
Environment
5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4.5 star average for Value
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
by Anonymous xxx.xxx.6.12
May 09, 2013
Does this provider have helpful information available online?
Yes
Did this provider seem up-to-date with the current advancements in their field?
Yes
Does this provider offer flexible appointment times?
Yes
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
by Anonymous xxx.xxx.1.120
October 17, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.37.1
July 24, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.93.99
March 27, 2012
They paid close attention to my children and I, and all of our questions were answered. Their staff is very friendly and professional. We are very satisfied with the service we receive. The office was very easy to locate. I didn't have any trouble finding it at all. I will absolutely return. They handled the orthodontia needs for both of my children; one who has completed her treatment, and the other who has only just begun.
by AmyR. xxx.xxx.144.234
February 21, 2012
They do such a great job of never overbooking appointments, even though they are extremely popular. I know for a fact that they have lots of business, but I've never had to wait a long time in a crowded waiting room like other places I've been too. I was impressed with their financing options. They were very flexible, and were willing to work with me and my insurance company. They were by far one of the best I've ever seen in their field. It was obvious that they've been exceeding their clients' expectations for many years.
by Nita Ball
January 09, 2012
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Does this provider give unbiased advice?
Yes
Does this provider ever overbook appointments here?
Never! They have lots of business, but they do such a great job of never overbooking.
by Anonymous
November 22, 2011
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
by Anonymous
November 02, 2011
They always have an immediate answer for me when I call with a question. They would never try to get me to make an appointment unless I really needed one. I've never had to worry about them being understaffed or not being able to help me right when I need it. They have a huge staff that's very knowledgeable and qualified. They had before-and-after pictures displayed on the walls in the office so that everyone could see their past work.
by Alison
July 20, 2011
Did the orthodontist spend time with you during your visit?
Yes
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous
June 07, 2011
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