Boling Regina A DDS

Boling Regina A DDS
Boling Regina A DDS 5332 Hwy 115 Suite A Clarkesville, GA 30523
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Consumer Feedback

(7 Reviews)
Service
4.5 star average for Service
Environment
5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
3.5 star average for Staff
Recommended
4 star average for Recommended
I have taken my daughters to this practice for 2 cleanings and my oldest daughter was referred to an orthodontist to have braces. She had her braces on for 2 years and then had them off and ended up with 2 small cavities. The ortho sent a letter to the Dr Boling office to have them filled and for a cleaning. I had to reschedule to times with a receptionist named Selina due to testing with my daughter at her school and then she called me once to reschedule the appointment because she forgot my daughter also needed her cavities filled and not just the cleaning. I went in to take my daughter for the cleaning and to have her cavities filled and she said I will need to get your co-payment and I said ok and then she said you also owe a balance from broken appointments from 2 other daughters from the year 2013. I said I have never broken an appt that if I had to reschedule I would have spoken with someone or left a message on the answering machine. Funny thing is my daughters have had a cleaning since the date of the broken appointments she gave me and never mentioned anything at that time. Then she says we owe an amount from when my husband had some teeth work done and it went to collections-funny thing is the amount was paid and they are now saying we owe more than the amount paid and we never received anything and there is nothing on our credit report and with collections and we have bought a house and 2 cars and nothing ever showed up with Dr Bolings office. Needeless to say they would not see my daughter for her cleaning and to fill her cavities until we paid them 182.00 for nothing we owe them. They are a money hungry wanting dentist. They also did not bother to tell me anything on the phone was owed to them(which we do not owe) even when I scheduled my daughters appointment and was rescheduled with Selina and I asked her why she did not even mention this to me and she just said this is not my fault very rude! I would never recommend this place even if you were dying with a toothache. I should have known better to take my family here when the parking lot is always empty!
by Leslie xxx.xxx.39.173
May 27, 2015
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
Did this dentist give you your invoice promptly?
Absolutely! They gave me my invoice before I had even asked for one
by Ace xxx.xxx.79.232
December 18, 2013
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Was this dentist friendly?
Extremely Friendly
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Does this provider remember you and your circumstances at every appointment?
Yes
by Anonymous xxx.xxx.112.82
May 29, 2013
Did you spend a lot of time in the waiting room at this provider's office?
Absolutely not! I was seen right away!
Did this dentist practice good oral hygiene?
Definitely! They had one of the brightest smiles I've ever seen!
Were you able to relax during your appointment?
Yes, I was completely at ease
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
Would you recommend this dentist to others?
I Already Have
by Anonymous xxx.xxx.17.221
May 29, 2013
Did you receive sample toothbrushes or toothpaste to take home?
Yes, I received sample toothbrushes and toothpaste
Were the waiting room chairs comfortable at this dentist's office?
Extremely comfortable; I could have fallen asleep
Was the toothpaste used during your cleaning enjoyable?
Absolutely, it was fantastic!
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
by Anonymous
September 21, 2011
Does this provider remember you and your circumstances at every appointment?
Absolutely not! I constantly have to repeat and re-explain my situation!
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Was this provider late to your appointments?
No, they were on time
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Did you receive sample toothbrushes or toothpaste to take home?
A couple, but not very many
by Anonymous
May 16, 2011
Did the staff make you feel uncomfortable when you called with questions or concerns?
Yes, they made me feel like I shouldn't have called
Did this provider seem well-trained and experienced?
Not really, I was hoping for someone with more experience
Was it easy to make an appointment with this provider?
Yes
Did you receive sample toothbrushes or toothpaste to take home?
Yes, I received sample toothbrushes and toothpaste
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
by Anonymous
March 21, 2011
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