Joseph Latella, DO

Joseph Latella, DO
Family Practice Clinic 914 Willson Ave Webster City, IA 50595
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Consumer Feedback

(7 Reviews)
Service
3 star average for Service
Environment
3.5 star average for Environment
Expertise
1 star average for Expertise
Staff
3 star average for Staff
Recommended
3.5 star average for Recommended
Value
3 star average for Value
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Was this provider's staff friendly?
Yes
Was it easy to make an appointment with this provider?
Yes
Did you experience unnecessary pain during your visit?
Not one bit! I felt much better when I left!
Did this provider have reasonable prices?
Absolutely!
by Anonymous xxx.xxx.53.113
February 12, 2013
Was this provider's office too cold?
Way too cold, I thought I would catch hypothermia
Did they follow up with you after your appointment?
No, but they said they were going to!
Did you notice a foul odor when you arrived at this provider's office?
Definitely, it was nauseating
Would you refer this provider to a family or friend?
No, If I had known how terrible they were I never would have gone.
Did this provider wear an obnoxious cologne?
Definitely! I could hardly stand to be in the room
by George xxx.xxx.204.210
December 27, 2012
Did this provider answer all of your questions?
No, I left confused and frustrated
Was this provider sympathetic to your situation?
Not at all. It was obvious they didn't care about me
Does this provider welcome questions?
Not at all. They ignored my questions
Did this provider have reasonable prices?
Not at all, they were ridiculous!
Does this provider always put the customer first?
Definitely not. They seem to care more about themselves
by bee xxx.xxx.204.210
November 19, 2012
Did this family doctor answer all of your questions?
None of my questions were answered
Was the waiting area spacious?
Yes
Did the staff make you feel uncomfortable when you called with questions or concerns?
Yes, they made me feel like I shouldn't have called
Was this provider argumentative or easily angered?
Yes, I was scared to say anything
Does this provider always put the customer first?
No, putting customers first doesn't really seem to be a priority to them
by b xxx.xxx.204.210
November 07, 2012
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
Was this provider late to your appointments?
Sometimes, it was a little frustrating
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Were the waiting room chairs comfortable at this family doctor's office?
Yes
by Anonymous
January 10, 2012
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
by Anonymous
November 21, 2011
Do you feel that you could have received better service somewhere else?
No, I don't think so
Is this provider's business conveniently located?
Yes, it is very conveniently located
Are you going to visit this provider again?
If I need to, I'll return
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
by Anonymous
March 17, 2011
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