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Annie Kontos, DO

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Cedar Valley Primary Care & Walk-In Clinic

Waterloo, IA

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Waterloo, IA

Cedar Valley Family Medicine

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Matthew J Smith, MD

WATERLOO, IA
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Annie Kontos, DO
(21 Reviews)
> Get Phone Number & Directions
305 E San Marnan Dr Waterloo, IA 50702
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Consumer Feedback

(21 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
5 star average for Value
Did this doctor answer all of your questions?
Every question I had was answered thoroughly
Were the waiting room chairs comfortable at this doctor's office?
Yes
Would you recommend this doctor to others?
Yes
Was this doctor's staff friendly?
Yes
Did the staff help you feel comfortable when you called with questions or concerns?
Absolutely
by Anonymous xxx.xxx.227.129
October 30, 2014
Does this provider ever overbook appointments here?
Yes, there is a definite trend of overbooking here
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Did you have to wait long after you arrived for your appointment?
Yes, I had to wait quite a while
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
by No name xxx.xxx.71.174
March 08, 2013
Was this provider's office clean?
Yes everything was neat and sterile
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Was this provider's staff friendly?
Yes, they went above and beyond
by Anonymous xxx.xxx.52.44
February 01, 2013
Does this family doctor use current and safe equipment?
Yes
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Did this provider seem up-to-date with the current advancements in their field?
Yes
Did you have to wait long after you arrived for your appointment?
I had to wait for a little while.
by Anonymous xxx.xxx.255.2
December 11, 2012
Does this provider treat their staff well?
Very! I've never seen an employer treat their staff better
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Does this provider offer flexible appointment times?
Yes
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Were the restrooms well-stocked at this provider's office?
Yes, they had everything you could possibly need!
by Mr. T xxx.xxx.153.244
November 26, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.160.110
August 21, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Not Really
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.139.2
April 19, 2012
Does this provider treat their staff well?
Very! I've never seen an employer treat their staff better
by Anonymous
February 09, 2012
I was happy and relieved that they were able to answer all of my questions. I felt like I got a good amount of information. I'm usually somewhat sensitive to the cold, so I was a little worried that their office would be too cold, but it was fine. I was very comfortable the entire time. I am always so impressed with how quickly my calls are answered here. I am never put on hold for a long time and love knowing that if I have a quick question I won't have to wait a half hour through terrible music to get it answered. Just as a side note, I was very impressed with how conveniently located this business was and how close it was to other shopping centers. It was so easy to find, I didn't have any trouble at all. I always have the best experience every time I have an appointment here. Although I have not had much to complain about, I have noticed that they strongly adhere to the customer is always right policy and if anything goes wrong make every effort to correct the situation.
by morty
February 02, 2012
Does this provider treat their staff well?
Yes, they treat their staff with respect
Was this provider willing to stay open late to accomodate your needs?
Sometimes, but most of the time they don't
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Does this provider treat every client equally?
Yes, they don't show favoritism
by Anonymous
January 09, 2012
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Map and Directions
305 E San Marnan Dr, Waterloo, IA 50702