Carol Roge, MD

Carol Roge, MD
Sioux City Family Physicians 4230 Hamilton Blvd Sioux City, IA 51104
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Consumer Feedback

(6 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Recommended
5 star average for Recommended
Staff
4 star average for Staff
Dr. Roge and her professional staff are great. Her nurses, pa's and phlebotomist are all very friendly , caring, and professional. Dr. Roge herself is great and seems to really care; always takes her time and never rushes. She listens and asks good questions, discusses options and values patient input and needs. She has a friendly and down to earth personality and is not afraid to laugh and/or get teary eyed with patient. I feel that her casual attire helps lessen separation between Dr & patient, she is on the same level and makes it easier to relate to. I want my Dr. to be a professional, but I also want to feel comfortable with them and not feel intimidated in any way!
Front desk staff leaves much to be desired; often short and seem to be very disorganized. I have, several times, picked up controlled medication prescriptions (must pick up prescriptions in person and hand deliver to pharmacy) and upon delivering to pharmacy find that the prescriptions were not processed properly (not signed by Dr. or for incorrect quantity...) and I would have to make a trip back to Dr. office -which usually required me to wait for Dr. to be available to sign/correct prescription- and again return to pharmacy. Front desk staff seemed to be offended that I returned and ask for prescription to be signed/corrected. Once had one of front desk staff say "well you should check it before you leave, it's not my fault you didn't check it" to which I replied -" you and this office are supposed to be the professionals I feel it is your responsibility to make sure patient care and requirements including correct prescription needs are met". Not sure if this is Dr's, Nurses, or front desk error but I would think that before prescription is given to patient it would be reviewed to make sure correct. Needless to say, I now always check prescription before I leave office.
Overall I would Highly Recommend Dr Roge!
by SWP xxx.xxx.231.226
August 06, 2015
Dr. Roge is an exceptional Dr. very knowledgeable and perceptive. takes the time to answer and review. and shows compassion and humor.
by sw xxx.xxx.231.235
November 20, 2014
Did this provider answer all of your questions?
Every question I had was answered thoroughly
by Anonymous xxx.xxx.166.13
March 29, 2012
Was it easy to make an appointment with this provider?
Yes! It was effortless!
Does this provider remember you by name?
Sometimes, but not always
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
Is this business handicap-accessible?
Absolutely, even the bathrooms are handicap-accessible
Did this provider have an entertaining selection of waiting room magazines?
Yes
by Anonymous
July 11, 2011
Was this provider's office easy to locate?
Fairly Easy
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
by Anonymous
June 23, 2011
Everything they told me in the beginning ended up turning out exactly the way they said it would. They were able to provide me everything they promised me. I've never doubted their abilities. They made sure that their qualifications were obvious. I was confident that I was under the care of a professional. I didn't wait long at all. My appointment started on time, and the wait was much shorter than other offices I have been to. The restrooms at this provider's office were clean and well-maintained. You could tell that they cleaned them regularly. There was no annoying music playing while I waited or during my visit. I appreciated that they didn't have that typical elevator music on.
by ek
March 01, 2011
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