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Bill Gramzinski DMD P C

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Bill Gramzinski DMD P C
Bill Gramzinski DMD P C
(6 Reviews)
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3204 Mill Street Northeast Covington, GA 30014
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Consumer Feedback

(6 Reviews)
Service
5 star average for Service
Environment
5 star average for Environment
Expertise
4.5 star average for Expertise
Recommended
4.5 star average for Recommended
Defensive office manager/ scheduling clerk. She accused me of being rude because I giggled when she referred to me as different patient when she called me on the phone. She claimed to be the manager when I asked to speak to the manager so I could never resolve their mistake. They keep calling the wrong person to reschedule a patient's appointments. She needs service recovery training or just let me speak to someone that will fix this wrong number in their system. This happened to me three times in one year and I was trying to help the other them and the other patient.
by Disappointed xxx.xxx.193.118
July 08, 2015
Did this dentist thoroughly examine your teeth?
Yes, they examined my teeth thoroughly
Does this provider treat their staff well?
Yes, they treat their staff with respect
Did this dentist allow you to regularly rinse your mouth during your procedure?
Yes, I was able to rinse
Did you leave the office feeling satisfied with your visit?
Yes
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
by Anonymous xxx.xxx.206.144
March 04, 2013
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Do you feel that you could have received better service somewhere else?
No, I don't think so
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
Were you able to relax during your appointment?
Yes, I was completely at ease
Were you able to watch TV during your dental procedure?
No, but I was able to read a magazine
by Anonymous xxx.xxx.179.54
September 24, 2012
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
Do this dentist have a good professional reputation among other dentists?
Yes, they are recommended by other dentists
by Anonymous
October 26, 2011
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Was the dental equipment clean?
Absolutely! It looked brand new
Were the waiting room chairs comfortable at this dentist's office?
Extremely comfortable; I could have fallen asleep
by Anonymous
October 21, 2011
I've never seen anyone who is more respected by their staff. The entire staff only had great things to say about working there, and it made me want to return all the more. I couldn't believe how great their office looked. It was very obvious that they took pride in the office's appearance. It was one of the best looking offices I've ever seen. They go out of their way to make everyone feel equally respected and cared for. I've seen client favoritism at some of the other places I've been, and I really appreciate the extra effort they make to avoid that here. I am going to refer everyone I know here. I absolutely love this place. It's always bugged me when other dentists' I've visited didn't take the time to really examine my teeth. I didn't encounter that here at all, they made an extra effort to inspect my teeth very thoroughly.
by Francis Kernan
March 12, 2011
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Map and Directions
3204 Mill Street Northeast, Covington, GA 30014