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Douglasville Dental Group Practice

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Douglasville Dental Group Practice
Douglasville Dental Group Practice
(23 Reviews)
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8505 Hospital Drive Douglasville, GA 30134
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Consumer Feedback

(23 Reviews)
Service
3.5 star average for Service
Environment
4.5 star average for Environment
Expertise
3 star average for Expertise
Staff
2.5 star average for Staff
Recommended
2 star average for Recommended
Value
4.5 star average for Value
PLACE IS HORRIBLE. MY APPT WAS AT 10:30 AM I DID NOT LEAVE UNTIL 4PM! THEY PUT ME BACK IN THE DENTAL AREA NUMB MY MOUTH AT 11AM AND KEPT LEAVING ETC SO I COULD NOT LEAVE. WORST PLACE IN THE WORLD. MY ENTIRE DAY WAS SHOT LUCKY ENOUGH I HAD SENSE TO TAKE OFF FOR THE DAY. THESE GOOD REVIEWS ARE LIES. THEY OVER CHARGE ME FOR WORK THAT WAS NOT COMPLETED. I MEAN WTF LOOK IN MY MOUTH SEE THE WORK WAS NOT COMPLETEED. I WILL FIGHT THIS UNTIL I GET MY MONEY BACK
by B xxx.xxx.219.247
February 29, 2012
Did this provider answer all of your questions?
No, I left confused and frustrated
Was this provider's staff friendly?
No, they were rude
Did you leave the office feeling satisfied with your visit?
No, I left with more problems than I came with!
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
Not if my life depended on it
by Ed Napier xxx.xxx.34.57
February 22, 2012
I found the staff rude and unfriendly. I was embarressed when the front desk told me I did not have dental insurance and went back and forth with me, rather aggressively that I did not have insurance. She acted as if I was up to some sort of Fraud. Of course, when I wrote a letter of complaint, I got a bland apology and no explanation as to why the woman said I did not have insurance. Not one owner or dentist bothered to call and apologize for such rude behaviour. They aslo REQUIRE a credit card on file just in case you are late in paying a bill; you must sign an agreement that should you be so many days late paying, they have the right to assess the fee to whatever card you have on file. Currently looking for another dentist - I don't need their high handed tactics! Do yourself a favor and steer clear.
by Laura xxx.xxx.122.20
February 11, 2012
Did this provider answer all of your questions?
No, I left confused and frustrated
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
No, I left with more problems than I came with!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Not if my life depended on it
by Anonymous xxx.xxx.90.116
January 17, 2012
They didn't listen to anything I had to say! Whenever I tried to get a word in, they either interrupted me or cut me off before I could finish. I've never seen a provider look so unprofessional. They obviously do not care about their appearance here because they looked like slobs. I was very unimpressed with their level of skill. It seemed like they had just started yesterday. The staff made me feel like I was bothering them. They are rude and unfriendly.
by TheRock
November 17, 2011
Did this provider have an entertaining selection of waiting room magazines?
Somewhat, but they need a bigger selection
Did the staff call you to remind you about your upcoming appointment?
No, I don't think they cared whether I showed up or not
Was this provider willing to stay open late to accomodate your needs?
Not at all. They closed early even though they knew I needed help
Is this provider easy to reach in an emergency?
No. It took me several times to get through.
Did this dentist explain your dental procedure to you?
No, I wasn't given any information about my procedure
by Anonymous
November 14, 2011
Was this provider's office too cold?
Not at all, it was the perfect temperature
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Did this provider answer all of your questions?
No, I left confused and frustrated
Was it easy to find parking at this provider's office?
Yes, it was convenient
by Anonymous
September 29, 2011
Does this provider maintain a professional appearance?
Somewhat, I wasn't overly impressed
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Was this provider late to your appointments?
No, they were on time
Did you feel safe in this provider's care?
Mostly, I was still a little nervous
by Anonymous
June 22, 2011
They were very polite and helpful and made sure that I had everything I needed. It was easy to get the appointment time that worked for my schedule. I loved how gentle and careful they were while they were flossing my teeth. My gums didn't bleed at all.
by donna
June 20, 2011
The folks at Douglasville Dental knew I had Medicaid and I went in for an extraction. They did my x-rays and gave me FOUR shots in my mouth. After doing all of this, they tell me they will not pull my tooth unless I also agree to have a Bio Plant treatment (which is not covered by my insurance and costs $245). They admitted it was not necessary but the dentist would not pull without it. So I left with a half numb face and now when I go to Uptown Dental tomorrow to get it pulled my gums are going to hurt because of all the shots I had to get for no reason today.
by SinWonderland
April 26, 2011
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Map and Directions
8505 Hospital Drive, Douglasville, GA 30134