Lonnie Ailes, MD

Lonnie Ailes, MD
1551 Sturdy Rd Valparaiso, IN 46383
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Consumer Feedback

(12 Reviews)
Service
4 star average for Service
Environment
5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
3.5 star average for Staff
Recommended
4 star average for Recommended
Value
4.5 star average for Value
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by doug xxx.xxx.242.179
February 10, 2015
I would never refer any of my family and friends to go here. If I had know how terrible they were I never would have gone. I've never seen a provider look so unprofessional. They obviously do not care about their appearance here because they looked like slobs. Every time they left the room, the staff would immediately begin complaining about how much they disliked working there. It made me nervous, and I didn't go back. It is impossible to get an appointment at their office. They are always booked and have a long waiting list. I don't feel like I can count on them to work with me until they find a solution for my situation. They always seem like they're going to give up on me.
by your friend xxx.xxx.121.69
January 06, 2014
Was this provider late to your appointments?
Sometimes, it was a little frustrating
Does this provider welcome questions?
Not really. I felt like an annoyance when I asked a question
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Does this provider always take that extra step to make you feel special?
Not really, I've never seen them go above and beyond
Does this provider treat every client equally?
Yes, they don't show favoritism
by Anonymous xxx.xxx.126.16
November 03, 2012
Were you able to relax during your appointment?
Yes, I was completely at ease
Did you experience unnecessary pain during your visit?
Not one bit! I felt much better when I left!
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous
December 30, 2011
Did this provider have reasonable prices?
Yes
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Did you feel like this provider's office was understaffed?
No, they were fully staffed
by Anonymous
November 15, 2011
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Does this provider ever overbook appointments here?
Never! They have lots of business, but they do such a great job of never overbooking.
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
by Anonymous
October 14, 2011
Is this business handicap-accessible?
Absolutely, even the bathrooms are handicap-accessible
Does this family doctor use current and safe equipment?
Yes; the equipment is very advanced!
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
by Anonymous
October 10, 2011
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Were you able to relax during your appointment?
Yes, I was completely at ease
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
by Anonymous
September 16, 2011
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Did this provider have reasonable prices?
Yes
Did this provider prominently display their diplomas or business license?
Yes
by Anonymous
June 20, 2011
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Were the waiting room chairs comfortable at this family doctor's office?
Yes
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
by Anonymous
May 17, 2011
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