Smilecare Dental Associates PA

Smilecare Dental Associates PA
Smilecare Dental Associates PA 9 Saint Johns Medical Saint Augustine, FL 32086
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Consumer Feedback

(11 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
3.5 star average for Staff
Recommended
4 star average for Recommended
Value
2 star average for Value
Did you receive sample toothbrushes or toothpaste to take home?
No, I didn't receive anything at all
Are you confident that this provider will continue working with you until a solution is reached?
No, I'm always worried they're going to settle with a solution that isn't the best
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Did this dentist answer all of your questions?
Yes
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Did this dentist explain your dental procedure to you?
Yes. They made sure I understood every single detail
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Did your mouth feel clean after your appointment?
Yes, my mouth felt clean after my appointment
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Would you recommend this dentist to others?
Yes
Was the toothpaste used during your cleaning enjoyable?
Yes
Did this provider prominently display their diplomas or business license?
Not very well. I had to really look for it before I found it.
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
They made sure every single question I had was answered, and are always available if I think of any more questions I want answered. Their front office staff was moderately friendly , but some are a little snooty. I was very satisfied with my dentist and all the hygenists. The office was easy enough to find.
Did this provider prominently display their diplomas or business license?
Definitely! I saw it as soon as I walked in!
Do you trust this dentist to only recommend dental procedures you need?
Yes, I trust them
Was it easy to make an appointment with this provider?
Practically Impossible
Did this provider answer all of your questions?
Yes
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Did this dentist thoroughly examine your teeth?
Yes, they examined my teeth thoroughly
Were you able to watch TV during your dental procedure?
No, but I was able to read a magazine
Did this dentist explain your dental procedure to you?
Yes. They made sure I understood every single detail
Was the water they used during your teeth cleaning a comfortable temperature?
Yes, it was fine
I had a crown done and then developed a bump in the gums above the crown. When I went back and told them I thought there was a problem they took an x-ray and said this sometimes happens and there was nothing to worry about. After living with the bump for 9 months I am now going to another dentist who will perform the root canal I needed when this happened. Unfortunately the bump is much bigger now and has been draining bacteria into my body for months!
Were you able to relax during your appointment?
Yes
Does this provider ever overbook appointments here?
Never! They have lots of business, but they do such a great job of never overbooking.
Did this provider prominently display their diplomas or business license?
Yes
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Does this provider remember you and your circumstances at every appointment?
Yes
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Does this dentist use current and safe equipment?
Yes
Did this dentist give you your invoice promptly?
Absolutely! They gave me my invoice before I had even asked for one
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