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Susan Best, DO

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Susan Best, DO
North Point Immediate Care
(17 Reviews)
> Get Phone Number & Directions
2050 N Main St Ste F Crown Point, IN 46307
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Consumer Feedback

(17 Reviews)
Service
4.5 star average for Service
Environment
5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4 star average for Recommended
Value
2 star average for Value
Did this doctor answer all of your questions?
Yes
Was this doctor's staff friendly?
Yes
Would you recommend this doctor to others?
Yes
Were the waiting room chairs comfortable at this doctor's office?
Yes
Did this provider spend time asking questions and listening to you?
Yes
by Anonymous xxx.xxx.48.160
June 25, 2014
Was it easy to make an appointment with this provider?
Yes! It was effortless!
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Did this provider answer all of your questions?
Yes
Does this provider adhere to the customer is always right policy?
Absolutely, the customer is always right here
by Anonymous xxx.xxx.233.98
June 17, 2013
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Was the waiting area spacious?
Yes, extremely spacious
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
by Anonymous xxx.xxx.106.54
April 17, 2013
Do you feel that you could have received better service somewhere else?
No, I don't think so
Is this provider's business conveniently located?
Yes, it is very conveniently located
Did this provider prominently display their diplomas or business license?
Yes
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Was this family doctor friendly?
Extremely Friendly
by Patient xxx.xxx.11.5
November 09, 2012
They paid close attention to me and all of my questions were answered. Their staff is the most friendly, welcoming staff I've ever dealt with. They are so warm and professional, and make the whole experience that much better. I was so impressed with the progress I was able to make after visiting them. All my questions were answered, and I feel a lot more confident and hopeful about the future. The office was very easy to locate. I didn't have any trouble finding it at all. I will absolutely return. I had an amazing experience, and they were by far the best I've ever seen. They answered my questions and spent a lot of time with me. I didn't feel like they were trying to rush my appointment at all.
by Kevin D. xxx.xxx.11.5
May 10, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Dorothy Lilley xxx.xxx.233.98
April 30, 2012
Was this provider's office too cold?
Not at all, it was the perfect temperature
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
by Anonymous
February 25, 2012
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
by Anonymous
February 13, 2012
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Does this provider offer flexible appointment times?
Somewhat, but it's still difficult to get an appointment
by Anonymous
January 13, 2012
Do you feel that you could have received better service somewhere else?
Yes! I know that I would have gotten better service anywhere else!
Was the waiting area spacious?
No, but I can always find a seat
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Does this provider always put the customer first?
No, putting customers first doesn't really seem to be a priority to them
by Anonymous
December 30, 2011
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Map and Directions
2050 N Main St Ste F, Crown Point, IN 46307