Frank Delaurentis, MD

Frank Delaurentis, MD
15300 West Ave Ste 222 Orland Park, IL 60462
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Consumer Feedback

(6 Reviews)
Service
3 star average for Service
Environment
4.5 star average for Environment
Expertise
3 star average for Expertise
Staff
4 star average for Staff
Recommended
3 star average for Recommended
BULLY BULLY BULLY BULLY BULLY BULLY BULLY
by H. John Merrick xxx.xxx.133.92
October 29, 2013
Did you feel judged or criticized by this psychiatrist?
Yes, I felt very uneasy
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
Does this provider have a good professional reputation within your community?
Not really, it could be better
Does this provider remember you by name?
No, I always have to remind them
by Nick xxx.xxx.97.216
August 28, 2013
Did you leave the office feeling satisfied with your visit?
Completely!
Does this provider offer flexible appointment times?
Yes
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Was it easy to find parking at this psychiatrist's office?
Extremely easy, and close to the entrance
by Anonymous
January 10, 2012
If I compare them to others in their field, I wouldn't say they're the worst, but they're definitely not the best. They weren't very understanding or caring, and they didn't show empathy for my situation. I could tell I wasn't their primary concern. I didn't feel like they completely respected me. I would never recommend them to anyone. They made my situation even worse. They would not listen to a obvious mistake by my ins.company I even Tried to talk to the doctor about it, but he would not return my calls and listen to common sense. Since then I talked with my ins company 6 times to get them there money and I did get them every penny except for $7.00 which was a fee for late payment and in return for my doing there job they put it on my credit report. This whole thing could have been avoided by them listening to me, which I payed for! I thought that was one of the reasons you go to a doctor like this for them to at least listen
by Anonymous
August 12, 2011
Was it easy to find parking at this provider's office?
Yes, it was convenient
by Anonymous
May 13, 2011
Did this provider listen to your input and concerns?
Yes
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
by Anonymous
May 09, 2011
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