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Timothy Roberts, MD

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Timothy Roberts, MD
Carle Clinic
(6 Reviews)
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809 W Church St Champaign, IL 61820
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Consumer Feedback

(6 Reviews)
Service
3 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
3.5 star average for Staff
Recommended
4 star average for Recommended
Value
4 star average for Value
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Did this psychiatrist listen to your input and concerns?
Absolutely! They always listen carefully to what I have to say!
Was this provider late to your appointments?
Sometimes, it was a little frustrating
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Did this provider answer all of your questions?
Every question I had was answered thoroughly
by Anonymous xxx.xxx.10.137
October 29, 2013
Did this psychiatrist use excessive foul language?
No
Was this provider argumentative or easily angered?
Yes, I was scared to say anything
Did the staff make you feel uncomfortable when you called with questions or concerns?
Yes, they made me feel like I shouldn't have called
Did this provider answer all of your questions?
None of my questions were answered
Does this provider ever overbook appointments here?
Yes, there is a definite trend of overbooking here
by Anonymous xxx.xxx.253.1
May 14, 2013
Did this provider promise services he/she couldn't provide?
Yes, they were able to do almost nothing they originally said they could
Does this provider always put the customer first?
Definitely not. They seem to care more about themselves
Does this psychiatrist offer flexible appointment times?
Somewhat, but it's still difficult to get an appointment
Was this provider argumentative or easily angered?
Yes, I was scared to say anything
Did you feel like this provider's office was understaffed?
No, they were fully staffed
by Anonymous xxx.xxx.253.1
February 22, 2013
Was this provider sympathetic to your situation?
Not at all. It was obvious they didn't care about me
Was this provider willing to stay open late to accomodate your needs?
No, they close exactly on schedule despite any circumstances
Did this provider answer all of your questions?
Some were answered
Does this psychiatrist promptly return your phone calls?
Yes
Did this psychiatrist thoroughly explain the risks and benefits of your treatment?
No, they didn't even attempt to explain
by Anonymous xxx.xxx.198.156
October 03, 2012
They always make an extra effort to make me feel respected and attended to. They always listen to every question or concern I may have. I was in awe at the level of service I received. They completely surpassed all my expectations and I will absolutely be going back. The restrooms were very well-stocked at this provider's office. They always have toilet seat covers, paper towels and toilet paper and never run out. They were so kind and attentive to me. I didn't have to worry about them arguing with me, or contradicting what I had to say, which has been a problem for me at other places. Their prices were very fair. The level of care you get for the price is outstanding.
by Anonymous
December 05, 2011
I feel like they go out of their way to accommodate my schedule. I always get the appointment time I want. During my appointment, I knew that I always had their full attention. They listened to everything I said without interrupting. I will definitely refer my friends and family here. They were great and I think more people should know about them. They are one of the most polite, respectful people I've ever met. I had to wait a very long time in the waiting room. I can't believe they made me wait that long. The wait time is because he is so busy. He gives you the time you need, not the 15 minutes you were scheduled. The depression I have was hard to diagnose. After a few hit and misses, the medicine prescribed has made me a new person, back to my normal self. GREAT DOCTOR!
by Anonymous
July 31, 2011
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Map and Directions
809 W Church St, Champaign, IL 61820