Robert Gurtler, MD

Robert Gurtler, MD
Carle Clinic Assn 602 W University Ave Urbana, IL 61801
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Consumer Feedback

(5 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Was this provider late to your appointments?
No, they were on time
by Anonymous xxx.xxx.223.67
November 22, 2013
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
by Anonymous xxx.xxx.50.227
July 03, 2012
Was the waiting area spacious?
Yes
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Did this provider show attention to detail?
Kind of, but not very much
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Did you feel safe in this provider's care?
Mostly, I was still a little nervous
by Anonymous
August 30, 2011
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Did this provider answer all of your questions?
Some were answered
Was this provider late to your appointments?
No, they were on time
Was this provider's staff friendly?
Yes
Did they follow up with you after your appointment?
No. I still haven't talked to them.
by Anonymous
June 20, 2011
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
Would you refer this provider to a family or friend?
Yes
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
by Anonymous
May 02, 2011
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