Charles O'Laughlin Jr, MD

Charles O'Laughlin Jr, MD
850 Biesterfield Rd Ste 4009 Elk Grove Village, IL 60007
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Consumer Feedback

(3 Reviews)
Service
3.5 star average for Service
Environment
3 star average for Environment
Expertise
4 star average for Expertise
Staff
4.5 star average for Staff
Recommended
2.5 star average for Recommended
I would never visit them again. I was very disappointed. I would never recommend them to anyone. He did nothing to fix my knee and I need another surgery due to him. They could work on improving their level of customer service here. It wasn't the worst that I have seen, but overall I left unimpressed. They seemed to know what they were talking about most of the time, but I still wasn't very comfortable. They have a very good professional reputation. I know that I'm under the care of an expert. Performed a 3 1/2 hour knee surgery on me and missed the HUGE chunk of cartilege that was blocking my knee from straightening and also missed that my ACL wasn't attached to the bone.
by Ryan xxx.xxx.33.106
July 30, 2013
Does this provider welcome questions?
Yes, they don't mind answering my questions
Did this provider leave you unattended for an extended period of time?
I was left alone for a while, but it wasn't too long
Did you feel safe in this provider's care?
No, I was scared
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Were you able to relax during your appointment?
Not really, I was a little uneasy
by Anonymous xxx.xxx.33.106
April 15, 2013
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider willing to stay open late to accomodate your needs?
Yes, they've stayed open late when I've needed help
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
by Anonymous xxx.xxx.168.157
March 04, 2013
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