Michael Larry, MD

Michael Larry, MD
Dupage Obstetrics & Gynecology 2001 W Wiesbrook Rd Wheaton, IL 60187
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(1 Review)
Apparently they haven't ever heard of the saying "the customer's always right" here. Having a high level of customer service doesn't appear to be their top priority. They did not knock before entering the exam room, and chose to just barge right in. It caught me off guard and I was very uncomfortable. Every time I'm put on hold here I have to wait quite a while for them to get back to the call. Although I have had to wait longer at other places, I was still pretty unimpressed with their phone etiquette. They are WAY overbooked and the staff is clearly overworked and not always that pleasant. I've never been in there when the waiting rooms weren't packed with a bunch of very aggravated people. They seem to be more concerned about quantity of business over quality.
by unhappy
August 25, 2011
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