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Mario Yu, MD

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Mario Yu, MD
(14 Reviews)
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1919 Midwest Rd Suite 100 Oak Brook, IL 60523
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Consumer Feedback

(14 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
4 star average for Value
Does this provider treat their staff well?
Yes, they treat their staff with respect
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
Was this provider's office clean?
Yes everything was neat and sterile
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
by Anonymous xxx.xxx.22.175
October 17, 2013
Did this provider prominently display their diplomas or business license?
Yes
Does this provider adhere to the customer is always right policy?
Absolutely, the customer is always right here
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
by Anonymous xxx.xxx.172.9
July 30, 2013
Does this provider always put the customer first?
Yes, they always put customers first
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Was this provider late to your appointments?
No, they were on time
Was this provider's office too cold?
Not at all, it was the perfect temperature
Did this provider leave you unattended for an extended period of time?
I was left alone for a while, but it wasn't too long
by Anonymous xxx.xxx.58.196
June 18, 2013
Were you able to relax during your appointment?
Yes
Did they follow up with you after your appointment?
Yes.
Did this OBGYN knock before entering the exam room?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Does this provider remember you and your circumstances at every appointment?
Yes
by Anonymous xxx.xxx.116.42
April 05, 2013
Dr. Yu is the best of the best! I pray I will never have to find another. So brilliant, kind and knowledgable. I am eternally grateful for my miracle child and truthfully, if not under his care, I will not be blessed with another. Dr. Yu is one of the very few doctors that you KNOW is a doctor because he cares for people and was certainly born to be an OBGYN - and the best out there! I've been under Dr. Yu's care for 6 years now and I go to him for everything. The average wait time is an hour but definitely worth the wait to be seen by him, and he's had to cancel 1 appointment last minute (had to deliver a baby) Also, nice to know that if urgent, I can get in at anytime.
by NinaMay xxx.xxx.166.116
March 22, 2013
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
by Beth xxx.xxx.163.140
December 04, 2012
Does this provider always put the customer first?
Yes, they always put customers first
Did this provider leave you unattended for an extended period of time?
Yes, I was left alone too long
Did you spend a lot of time in the waiting room at this provider's office?
I waited forever for my appointment!
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
by Anonymous
January 07, 2012
Did you leave the office feeling satisfied with your visit?
Yes
Does this OBGYN use current and safe equipment?
Yes
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Was the waiting area spacious?
Yes, extremely spacious
by Anonymous
October 03, 2011
They seemed really knowledgeable and were able to answer all my questions in-depth. I understood all my options fully and they really took the time to make sure my questions were answered. The office was very easy to locate. I didn't have any trouble finding it at all. I always tell my friends looking for a new OBGYN to go here. Its one of the best doctors offices I've ever been to. Dr. Yu is fantastic!!! He delivered both of my children
by arosen
July 29, 2011
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Did this provider seem up-to-date with the current advancements in their field?
Yes
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Did this OBGYN treat you with respect?
Yes, they went above and beyond
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
by Anonymous
May 05, 2011
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Map and Directions
1919 Midwest Rd Suite 100, Oak Brook, IL 60523