Directory > OBGYN > IL > Libertyville > Ob-Gyne Associates of Libertyville, Sc > Reviews

Ob-Gyne Associates of Libertyville, Sc

Nearby

Gynecologists & Obstetricians (OBGYN)

Northwestern Medical Group

Lake Forest, IL

Northwestern Medical Group โ€“ Maternal Fetal Medicine

Lake Forest, IL

Northwestern Medical Group โ€“ Maternal Fetal Medicine

Lake Forest, IL

Northwestern Medical Group โ€“ Maternal Fetal Medicine

Lake Forest, IL
Get Featured on Wellness.com > Learn More
Ob-Gyne Associates of Libertyville, Sc
Ob-Gyne Associates of Libertyville, Sc
(11 Reviews)
> Get Phone Number & Directions
801 S Milwaukee Avenue, Ste 100 Libertyville, IL 60048
Add a Review

Consumer Feedback

(11 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4 star average for Recommended
Value
4.5 star average for Value
I work at Condell so I chose this office based on the convenient location (it's located within the hospital). That was a HUGE mistake. If you plan on getting pregnant DO NOT GO HERE! There's 5 doctors and they require you to see each one because when you give birth, whoever is on-call will deliver your baby. At first I thought this was a good thing because you get the expertise of five doctors versus one. WRONG! There is NO communication between the doctors and staff. I had a miscarriage scare and the doctor had no idea what I was there for and walked in the room and congratulated me. Two days later I came in for more tests with a different doctor and she had to ask me why I was there because the previous doctor did not document anything.
They delay getting test results back to you-you will have to call if you want your results on time otherwise it will be 4-5 days later than expected.
You have to pay close attention to your bill because they tend to charge for tests you did not receive. And the charges vary for the same exam. Since I work in healthcare I was able to notice this and after some disputing they adjusted my bill accordingly.
After my bad experience with them, many others have come forward telling me about their bad experience. It is not worth the frustration to deal with them. I have switched doctors and my experience is so much better. Save yourself the headache and go elsewhere; there's so many better options out there!
by Anon xxx.xxx.238.109
June 05, 2017
I am currently pregnant with my first child. I am getting so fed up with this office. If I wasn't already 30 weeks along I would be looking for a different doctor. I would never recommend this place to anyone. there is nothing convenient about this place. I drive 45 minutes to get to the office, to wait another 45 minutes to be seen by the doctor, who only stays for 5-10 minutes. I always feel rushed through my visit. every time I have tried to call to talk to someone I am put on hold or go straight to voicemail. Today, I was put on hold for 20 minutes trying to get the results of a test, they should have already called be about, just for them to finally answer and say they will have to call me back later. There has also been times I haven't received a call back at all, so I am not going to hold my breath. Just a few weeks ago I called because I was heavily bleeding., I didn't get a call back from the doctor until over an hour later. By then I was already almost to the hospital. Most of the staff are not even friendly. They all have crappy attitudes and do not worry about the care the patients are receiving. After this baby, I will NEVER go back.
by Christiana Velazquez xxx.xxx.78.45
September 09, 2015
I have to say I have not had a good experience with OB- Gyne Associates of of Libertyville. I am pregnant with my first child and I feel like a new patient every time I'm in the office even though I have been going back once a week. Nobody seems to remember me. Its like impossible to get an appointment at the place even though have 4 doctors on staff. Not once has any of the doctors ever let me know the progress of pregnancy unless I asked. The doctors are always in a hurry and have no interest in getting to know you. For a first time mom who has no idea what is going on they should be a little more informative. I have never waited less than 30 mins to be see by a doctor on average an appointment takes about an hour. When you call in to the office with a question or concern you can never talk to someone right away you are always put on hold. OR even told the will call you back, they never call back. I will not be going back to this place once I complete my care for this pregnancy.
by newmom xxx.xxx.26.226
April 21, 2015
Does this OBGYN answer your questions so you fully understand?
Absolutely
Did this OBGYN take the time with you that you needed?
Yes
Did the OBGYN's staff appear knowledgeable?
Mostly
Was the provider's staff welcoming to you?
Yes
Does this provider return your phone calls?
Yes
by Anonymous xxx.xxx.60.57
September 25, 2014
Did this OBGYN treat you with respect?
Definitely
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Did this OBGYN take the time with you that you needed?
Absolutely
Does this OBGYN have a good reminder system about yearly appointments?
Great
Did you feel safe in this provider's care?
Yes
by Alina xxx.xxx.204.13
May 21, 2014
Interesting how all of the 5 star reviews are anonymous...perhaps it's their own staff giving reviews. This place is HORRIBLE. If I were not a few weeks away from giving birth, I would immediately change to different OB GYN group. Dr Nakanishi is excellent as a doctor and I really like her, but I cannot put up with the rude, incompetent staff. And I can't deal with the hour long (sometimes more than hour) waiting at every appointment. Apparently, they think all of the patients don't have lives and should just wait around the office all day. I'm not sure why they have appointments considering they are NEVER on-time. The receptionists are AWFUL - they are RUDE and make a TON of mistakes. The nurses don't exactly seem like they know what they are doing - one of them didn't even know how to take my temperature correctly! The office manager is extremely unhelpful and useless. I could go on and on with the terrible experiences I've had, but it would take me too long.
by Nik xxx.xxx.180.31
January 04, 2014
Does this provider promptly return your phone calls?
Yes
Does this provider treat their staff well?
Yes, they treat their staff with respect
Was this provider's staff friendly?
Yes, they went above and beyond
Were you able to relax during your appointment?
Yes, I was completely at ease
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
by Anonymous xxx.xxx.53.180
September 23, 2013
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Are you going to visit this provider again?
Without a doubt!
Did this provider rush your appointment?
No
by Anonymous xxx.xxx.9.147
April 06, 2012
Was the waiting area spacious?
Yes
Would you refer this provider to a family or friend?
Maybe, I'm not sure if I loved them that much.
Did you leave the office feeling satisfied with your visit?
Yes
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Did this OBGYN thoroughly review your medical history before examining you?
Yes
by Anonymous
September 20, 2011
Did this provider answer all of your questions?
Yes
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Were the waiting room chairs comfortable at this provider's office?
Yes
by Anonymous
June 01, 2011
Add a Review
Map and Directions
801 S Milwaukee Avenue, Ste 100, Libertyville, IL 60048