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Helen Mussemann, M.D.

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Helen Mussemann, M.D.
(7 Reviews)
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180 S 3rd St Suite 200 Belleville, IL 62220
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Consumer Feedback

(7 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
3.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
Apparently she is no longer seeing patients which I found out an hour and a half before my appointment. So very disappointed as I thought the world of Dr. Helen. Very unprofessional on Hearland's part to wait so long to inform the patient.
by Kay MacIntire xxx.xxx.204.146
February 28, 2022
Did this OBGYN fully explain your treatment's risks and benefits?
Yes, in-depth
Are you going to visit this provider again?
Sure
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
by Anonymous xxx.xxx.196.72
October 17, 2013
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Was this OBGYN able to answer all of your obstetric or gynecological questions?
Yes, they seemed very knowledgeable
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Did a staff member acknowledge or greet you when you entered?
Briefly, but they didn't make an effort to help me
Was the waiting area spacious?
Yes
by Anonymous xxx.xxx.183.155
May 13, 2013
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Did this OBGYN pressure you to use certain birth controls or medications?
No, not at all
Was this provider late to your appointments?
No, they were on time
Did this provider have reasonable prices?
Yes
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
by Sherry Myatt xxx.xxx.94.156
November 15, 2012
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.164.12
May 10, 2012
Were the waiting room chairs comfortable at this provider's office?
Yes
Did you experience unnecessary pain during your visit?
No
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Was this provider friendly?
Yes
by Anonymous
January 07, 2012
Dr. Mueller was the doctor on staff at St. Elizabeths hospital where I recently had a miscarriage. I had to be admitted because i had lost alot of blood and He came in to check me the morning after. He could not have been more rude or incompassionate and asked inappropriate questions. When my mom expressed concern about my uncomfortable state, he said she is just gonna have to be a big girl, she is old enough to get pregnant isn't she? Then he preceded to ask me if my pregnancy was an accident. He also told me that he forgot I was there and almost didn't come back to the hospital. I told hospital staff how horrible he was, but I think anyone who is looking
for an doctor should know that he is rude and has no bedside manner. If I could have picked zero stars I would have.
by Miscarriage patient
December 16, 2011
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Map and Directions
180 S 3rd St Suite 200, Belleville, IL 62220