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Tom Stern, MD

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Northwestern Medicine Glenview Outpatient Center - Primary Care

Glenview, IL

Northwestern Medicine Glenview - Primary Care

Glenview, IL

Northwestern Medicine Glenview Outpatient Center - Primary Care

Glenview, IL

Northwestern Medicine Glenview Outpatient Center - Primary Care

Glenview, IL
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Tom Stern, MD
(18 Reviews)
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525 Winnetka Ave Winnetka, IL 60093
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Consumer Feedback

(18 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
5 star average for Staff
Recommended
4.5 star average for Recommended
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
Is this provider's business conveniently located?
Yes, it is very conveniently located
Was this provider late to your appointments?
No, they were on time
Would you recommend this internist to others?
Yes
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
by Anonymous xxx.xxx.71.82
December 11, 2013
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Are you going to visit this provider again?
Without a doubt!
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
by melanie peterson xxx.xxx.108.32
October 04, 2013
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Was it easy to make an appointment with this provider?
Yes! It was effortless!
Is this provider easy to reach in an emergency?
Yes, they answered my call right away
by Anonymous xxx.xxx.34.76
September 28, 2013
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
by Anonymous xxx.xxx.22.174
December 05, 2012
Was this provider willing to stay open late to accomodate your needs?
Yes, they've stayed open late when I've needed help
Was the waiting area spacious?
Yes
by Anonymous xxx.xxx.124.166
December 03, 2012
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
Was this provider's office clean?
Yes! I was amazed at how clean it was!
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Does this provider use current and safe equipment?
Yes; the equipment is very advanced!
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
by Anonymous xxx.xxx.241.219
October 22, 2012
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Does this provider treat every client equally?
Yes, they don't show favoritism
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
by Anonymous
December 07, 2011
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Did this provider prominently display their diplomas or business license?
Definitely! I saw it as soon as I walked in!
Was the waiting area spacious?
Yes, extremely spacious
by Anonymous
December 05, 2011
My daughter is a patient of Dr. Stern. When she called him on Sunday night in pain after 2 days of throat and ear pain, he suggested she call another doctor that she had recently seen for her bulging disk problem and told her that he could not help her. And, I might add, he hung up on her.
I believe the problem here is that Dr. Stern is not happy that she saw another physician for her back pain. Is this an insurance issue or just an ego thing?
by Karen O'Malley
November 22, 2011
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Were the waiting room chairs comfortable at this provider's office?
Extremely comfortable; I could have fallen asleep
Was it clear that this provider takes pride in the appearance of his/her office?
Definitely! It was one of the best looking offices I've ever seen!
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
by Anonymous
October 26, 2011
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Map and Directions
525 Winnetka Ave, Winnetka, IL 60093