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Lance Wallace, MD

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Northwestern Medicine Regional Medical Group

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Northwestern Medicine Regional Medical Group

Mokena, IL
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Lance Wallace, MD
(6 Reviews)
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20939 Cicero Ave, Suburban Hts Med Ctr Matteson, IL 60443
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Consumer Feedback

(6 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4 star average for Recommended
Value
2 star average for Value
Was this doctor's staff friendly?
Yes
Does this doctor use current and safe equipment?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Were the waiting room chairs comfortable at this doctor's office?
They were average
Was the provider's staff welcoming to you?
Yes
by Anonymous xxx.xxx.6.123
April 15, 2014
Was this provider friendly?
Yes
Did a staff member acknowledge or greet you when you entered?
Yes
by Anonymous xxx.xxx.0.84
March 11, 2014
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Was this provider friendly?
Very! The most welcoming office I've visited!
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Did this provider ever postpone your appointment?
No, they never postpone my appointment
by Anonymous xxx.xxx.72.18
April 11, 2013
Did this provider answer all of your questions?
Yes
Does this provider ever overbook appointments here?
Sometimes, they should allow for more time in between appointments
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Did you experience unnecessary pain during your visit?
No
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
by WTG xxx.xxx.155.25
October 31, 2012
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Do you feel that you could have received better service somewhere else?
No, I don't think so
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Was this provider friendly?
Yes
by Anonymous xxx.xxx.206.57
October 09, 2012
Does this provider always put the customer first?
Yes, they always put customers first
Does this provider remember you and your circumstances at every appointment?
Yes
Did this provider leave you unattended for an extended period of time?
I was left alone for a while, but it wasn't too long
by Anonymous
October 15, 2011
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Map and Directions
20939 Cicero Ave, Suburban Hts Med Ctr, Matteson, IL 60443