Steven Lasin, MD

Steven Lasin, MD
Deerpath Medical Assoc 71 Waukegan Rd, Deerpath Medical Associate Lake Bluff, IL 60044
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Consumer Feedback

(16 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
3.5 star average for Staff
Recommended
4.5 star average for Recommended
Was this doctor's staff friendly?
Yes
Would you recommend this doctor to others?
Yes
Does this doctor use current and safe equipment?
Yes
Were the waiting room chairs comfortable at this doctor's office?
Yes
Did this provider seem well-trained and experienced?
Absolutely
by Anonymous xxx.xxx.208.93
September 19, 2014
Does this provider ever overbook appointments here?
Never! They have lots of business, but they do such a great job of never overbooking.
Did this provider prominently display their diplomas or business license?
Yes
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Was it clear that this provider takes pride in the appearance of his/her office?
Not really, it wasn't very clean
by Anonymous xxx.xxx.104.107
January 22, 2013
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Is this provider's business conveniently located?
Yes, it is very conveniently located
by Anonymous
January 02, 2012
They've never dismissed any of my concerns as unimportant, and take every concern of mine very seriously. I could tell that they took pride in their office's appearance. It was very well organized and well taken care of. They had quite a few interesting magazines, which made my time in the waiting room go by much faster.
by Paul Diamond
December 25, 2011
Did the staff make you feel uncomfortable when you called with questions or concerns?
Absolutely! They made me feel like my questions and concerns were stupid
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Were the restrooms well-stocked at this provider's office?
Yes, they had everything you could possibly need!
by Anonymous
December 20, 2011
It was very easy to get an appointment. They have a very flexible schedule and get me in quickly every time. They always dress so professionally here, the entire staff obviously makes an effort to look their best and maintain a very professional appearance. I always have the best experience every time I have an appointment here. Although I have not had much to complain about, I have noticed that they strongly adhere to the customer is always right policy and if anything goes wrong make every effort to correct the situation. I was so impressed with the progress I was able to make after visiting them. All my questions were answered, and I feel a lot more confident and hopeful about the future.
by Steven Price
December 10, 2011
Did the staff make you feel uncomfortable when you called with questions or concerns?
Absolutely! They made me feel like my questions and concerns were stupid
Did this provider answer all of your questions?
Yes
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
Did this provider have an entertaining selection of waiting room magazines?
Yes
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
by Anonymous
November 29, 2011
Did you leave the office feeling satisfied with your visit?
Yes
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
How would you compare this provider to others in his/her field that you have visited?
Fairly Average
by Anonymous
November 11, 2011
I am going to refer everyone I know here. I absolutely love this place. When comparing them to others I have visited for the same condition, they are among the best I have seen. Their office was well organized and clean. I could tell they took a lot of time making sure it was presentable. I was so impressed with the progress I was able to make after visiting them. All my questions were answered, and I feel a lot more confident and hopeful about the future.
by Kevin S
September 23, 2011
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
by Anonymous
September 07, 2011
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