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George Gancayco, MD

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Northwestern Medicine Immediate Care Center - Crystal Lake

Crystal Lake, IL

Northwestern Medicine Immediate Care Center - Crystal Lake

Crystal Lake, IL

Northwestern Medicine Regional Medical Group

Crystal Lake, IL

Northwestern Medicine Regional Medical Group

Crystal Lake, IL
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George Gancayco, MD
Caring Family
(19 Reviews)
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781 McHenry Ave Crystal Lake, IL 60014
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Consumer Feedback

(19 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
Dr. George gets 5 stars, he is extremely attentive & very patient & caring. As for the office staff, there are a couple nice girls that treat you with respect. Unfortunately the remainder of the girls are not so nice, for example; when you call in with a question they always make you feel as if you are bothering them, from their tone of voice, to the overall conversation. It is unfortunate that an office with such a great Dr., like Dr. George has a staff with such bad attitudes that it is giving the office a not so good reputation.
by Anonymous xxx.xxx.91.71
April 11, 2016
Did this provider prominently display their diplomas or business license?
Not very well. I had to really look for it before I found it.
Did this provider ever dismiss your concerns as unimportant?
Sometimes, I usually have to convince them to look into the situation
Was this provider's office too loud?
Yes, they need to move to a quieter location
Did this provider use excessive foul language?
No
by sgannan xxx.xxx.35.222
January 17, 2014
Does this provider treat every client equally?
No, they definitely favor certain clients
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Was it easy to make an appointment with this provider?
Yes
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
by Anonymous xxx.xxx.92.122
April 22, 2013
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
by Anonymous xxx.xxx.203.205
December 06, 2012
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
by Anonymous xxx.xxx.3.238
October 29, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.5.183
September 10, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.54.197
June 01, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.168.222
May 02, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.198.186
April 30, 2012
Caring doctors who know what they are doing. You are treated as a person, and given the time and respect. There is a wait as with any doctor's office, but they are worth it!!!
by Slzrp
December 29, 2011
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Map and Directions
781 McHenry Ave, Crystal Lake, IL 60014