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James Gross, MD

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Gastroenterologists

Northwestern Medicine Gastroenterology Grayslake Outpatient Center

Grayslake, IL

Northwestern Medicine Gastroenterology Grayslake Outpatient Center

Grayslake, IL

Northwestern Medicine Gastroenterology Grayslake Outpatient Center

Grayslake, IL

Northwestern Medicine Gastroenterology Grayslake Outpatient Center

Grayslake, IL
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James Gross, MD
Clinicians Clinics of America
(29 Reviews)
> Get Phone Number & Directions
130 E IL Rt 83 (Barron Blvd) Grayslake, IL 60030
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Consumer Feedback

(29 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4 star average for Recommended
Value
4.5 star average for Value
He was unprofessional and insulting. He made mocking comments about my body and talked to me with a familiarity that was uncomfortable and certainly not professional. His demeanor and cockiness made me question his skills regarding the procedure I was considering. His name suits him. I cancelled my procedure.
by J. Doe xxx.xxx.70.176
October 06, 2014
He's very knowledgeable, but will also admit when he's not aware of something, then go find out about it. Unlike a lot of other doctors I've been to, he actually takes the time to find out what's going on beyond what you let the nurse know about, asking questions you might not have thought to say anything about. He also takes the time to make sure you understand why you need to do something, not just what.

In a time where the average physician visits their patient for a minute or two, it's refreshing to have a doctor who takes the time to understand, and help you understand, what's going on.
by Jake Winter xxx.xxx.225.42
July 28, 2014
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
by Anonymous xxx.xxx.106.71
July 01, 2013
Did this provider rush your appointment?
No
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Does this provider ever overbook appointments here?
Sometimes, they should allow for more time in between appointments
Were you able to relax during your appointment?
Yes
Does this provider promptly return your phone calls?
Yes
by Anonymous xxx.xxx.70.207
July 01, 2013
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
by Anonymous xxx.xxx.84.25
April 26, 2013
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
Did this provider have an entertaining selection of waiting room magazines?
Absolutely! They were very entertaining!
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Was this provider late to your appointments?
No, they were on time
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
by Anonymous xxx.xxx.141.212
February 14, 2013
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
Was this provider's office clean?
Yes! I was amazed at how clean it was!
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Was it easy to make an appointment with this provider?
Yes! It was effortless!
by Anonymous xxx.xxx.190.215
November 28, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Fairly Easy
by Debbi xxx.xxx.146.236
September 04, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
by Tracy xxx.xxx.223.218
July 26, 2012
Did this provider answer all of your questions?
Some were answered
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.245.130
July 15, 2012
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Map and Directions
130 E IL Rt 83 (Barron Blvd), Grayslake, IL 60030