Friendly Smiles

Friendly Smiles
Friendly Smiles 18850 Dale Mabry Highway North Lutz, FL 33548
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Consumer Feedback

(17 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
Did this provider prominently display their diplomas or business license?
Yes
Was this dentist's staff friendly?
Yes, they went above and beyond
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Did this dentist allow you to regularly rinse your mouth during your procedure?
Yes, I was able to rinse
by Allison Lumsden xxx.xxx.193.9
October 15, 2013
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Was the toothpaste used during your cleaning enjoyable?
Yes
Does this provider promptly return your phone calls?
Yes
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Did this dentist give you your invoice promptly?
Absolutely! They gave me my invoice before I had even asked for one
by Anonymous xxx.xxx.7.197
January 08, 2013
Did this dentist pressure you to get any unnessary dental procedures?
Somewhat, it was kind of uncomfortable
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
by Anonymous
January 02, 2012
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
Was the dental equipment clean?
Absolutely! It looked brand new
by Anonymous
October 13, 2011
Were you able to watch TV during your dental procedure?
Yes! I was able to choose between watching TV or reading a magazine
by Anonymous
October 06, 2011
Did this provider listen to your input and concerns?
Yes
Did this dentist offer you anesthetic when appropriate?
Yes, they offered me anesthetic when appropriate
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Not really. I had to schedule an appointment for most of my questions.
Did this dentist explain your dental procedure to you?
Yes
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
by Anonymous
September 02, 2011
It's really important to me to have a comfortable chair to sit in during my dental procedure, and their chairs were very comfortable. It was nice to be able to be comfortable during my entire procedure. Their prices were very fair. The level of care you get for the price is outstanding. They never left me for an extended period of time and I never felt ignored.
by Melinda
August 03, 2011
The office was very easy to locate. I didn't have any trouble finding it at all. When I arrived for my appointment the friendly staff seemed to be waiting for me. I've been to other places where I had to wait forever after I arrived for my appointment, but not here. I was very impressed. I've been places before where they were argumentative and angry, so I was nervous that I would encounter that here as well. Instead, they were very calm and understanding the entire time. I could tell they really care about everyone who visits them.
by Janine
July 12, 2011
Did the staff call you to remind you about your upcoming appointment?
Yes, they called me a few days before my appointment
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
Was the dental equipment clean?
Absolutely! It looked brand new
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
Were the staff members able to answer your questions?
Yes! They were the most knowledgeable staff I've ever seen!
by Anonymous
June 22, 2011
Were you able to watch TV during your dental procedure?
Yes! I was able to choose between watching TV or reading a magazine
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Does this dentist use current and safe equipment?
Yes; the equipment is very advanced!
by Anonymous
May 23, 2011
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