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Coast Dental

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Coast Dental
Coast Dental
(6 Reviews)
> Get Phone Number & Directions
2500 West Lake Mary Boulevard Suite 106 Lake Mary, FL 32746
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Consumer Feedback

(6 Reviews)
Environment
3.5 star average for Environment
Expertise
4 star average for Expertise
Staff
2.5 star average for Staff
Recommended
2 star average for Recommended
I booked my 1st new patient appointment over a week ago for today at 3pm. At 10am I get a voice mail the dentist is not there and to call to reschedule. I called and now Im being told the soonest I can get in is 12/6.
When you call to make an appointment you get transferred to a call center where they barely speak English and have no information. So much for customer service!
by English xxx.xxx.222.245
November 20, 2023
I have actually been a patient here for several years now. I didn't stay because of the nice offices or excellent services (especially the customer service). I stood because the prices were more reasonable compared to some of the fancier dentist offices in the area. The offices are plain and the equipment is pretty outdated. The customer service is severely lacking. When you call all you ever get is an answering machine most of the time. That would be okay if they actually returned your calls but they don't. I typically would wait at least 30 minutes from my scheduled appmt time before I was seen. It also took me over a year and a half to resolve a billing issue with them. The final straw for me was when I had an appmt and I left my job an hour earlier to get there on time. However, due to an accident on I-4 I was going to be late. I asked my husband to call and let them know that I would be 10 mins late. They told my husband that if I wasn't going to arrive on time to not bother coming. Even though I was late I still showed up because I wanted them to turn me away personally. When I got there they were closing and they were very rude. I explained to them that I had traveled over an hour and 15 minutes and that had I arrived on time they would still be here because of my scheduled appointment. I told them that if this is the way they treat their patients that I would take my business elsewhere. I will never go back to this office again.
by irenef68 xxx.xxx.28.187
July 07, 2017
They barely gave me any information at all. I'm going to have to do my own research to get my questions answered. Their staff was not friendly at all, I didn't feel welcome there. I feel like my appointment was pointless. None of my questions were answered, nothing was accomplished, and I felt worse when I left. They were very rude and put me through so pain i cried the entire visit-A month later and I am still in severe pain,i got a 1000 dollars worth of work and they wanted to argue with me becaus they couldn't change a twenty,what A JOKE!!!!!!!!!!!
by JON I xxx.xxx.200.105
January 27, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
by Anonymous xxx.xxx.215.254
January 17, 2012
Did this dentist pressure you to get any unnessary dental procedures?
Absolutely! They wouldn't leave me alone!
Did this dentist answer all of your questions?
Some were answered
Was this provider's staff friendly?
Not Really
Was this dentist friendly?
Friendly Enough
by Anonymous
October 24, 2011
Is this provider's business conveniently located?
Yes, it is very conveniently located
Did this provider seem up-to-date with the current advancements in their field?
Yes
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
by Anonymous
October 17, 2011
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Map and Directions
2500 West Lake Mary Boulevard Suite 106, Lake Mary, FL 32746