Charles Neal, MD

Charles Neal, MD
Ultimed Plus 4117 S Water Tower Pl Ste D Mount Vernon, IL 62864
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Consumer Feedback

(12 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4 star average for Staff
Recommended
3.5 star average for Recommended
Value
4 star average for Value
Would you recommend this doctor to others?
Yes
Was this doctor friendly?
Yes
by Anonymous xxx.xxx.121.31
November 12, 2014
Was it easy to make an appointment with this provider?
Yes
Does this provider offer flexible appointment times?
Yes
Does this provider remember you and your circumstances at every appointment?
Yes
Do you feel that you could have received better service somewhere else?
Yes, I think I could have gotten better service elsewhere
by waiting xxx.xxx.114.216
January 11, 2014
Was it easy to find parking at this provider's office?
Yes, it was convenient
Are you going to visit this provider again?
If I need to, I'll return
by Anonymous xxx.xxx.97.190
June 19, 2013
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
by Anonymous xxx.xxx.207.72
May 20, 2013
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Was this provider's office too cold?
Not at all, it was the perfect temperature
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
Did this family doctor answer all of your questions?
Every question I had was answered thoroughly
by Lori Packer xxx.xxx.177.231
March 19, 2013
Did this provider answer all of your questions?
No, I left confused and frustrated
Was this provider's staff friendly?
Not Really
Did you leave the office feeling satisfied with your visit?
No, I left with more problems than I came with!
by Steve xxx.xxx.224.254
March 30, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
Sure
by Anonymous xxx.xxx.115.124
March 29, 2012
Is this business handicap-accessible?
Yes, it was handicap-accessible
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Did this provider wear an obnoxious cologne?
Not at all, their cologne smelled great
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
by Anonymous
October 19, 2011
Did they follow up with you after your appointment?
Yes.
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
Does this provider treat their staff well?
Yes, they treat their staff with respect
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous
August 01, 2011
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
by Anonymous
May 23, 2011
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