James Vales, MD

James Vales, MD
St Joseph's Occupational Hlth 1505 Eastland Dr Ste 1200 Bloomington, IL 61701
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Consumer Feedback

(4 Reviews)
Service
4.5 star average for Service
Environment
5 star average for Environment
Expertise
3 star average for Expertise
Staff
5 star average for Staff
Recommended
4 star average for Recommended
Did this provider answer all of your questions?
Yes
Does this provider have helpful information available online?
Yes
Were the restrooms well-stocked at this provider's office?
Yes, they had everything you could possibly need!
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
by lori shields xxx.xxx.71.171
September 28, 2013
Does this provider treat every client equally?
Yes, they don't show favoritism
Was this provider late to your appointments?
Sometimes, it was a little frustrating
Did this family doctor answer all of your questions?
Some were answered
by Anonymous xxx.xxx.82.2
June 13, 2013
Was the waiting area spacious?
Yes
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
by Anonymous xxx.xxx.43.163
May 11, 2013
They always take that extra step to make me feel special. I always enjoy my appointments here. Not only do my appointments never get canceled last minute, they take time out of their day to send me a reminder so I don't forget. They are extremely reliable. They have some of the best customer service I have ever seen. Putting their customers first is definitely a priority here and it shows.
by john conery
November 30, 2011
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